- HTC Global Services Inc (Auburn Hills, MI)
- …cross-functional teams, including product development, engineering, supplier and manufacturing quality , and customer service, to facilitate issue resolution. ... understood, and effectively addressed, ultimately contributing to improved product quality , customer satisfaction, and brand loyalty. Requirements:… more
- Pearl Interactive Network (Lansing, MI)
- …ongoing feedback to ensure continuous improvement in customer experience . **Essential Duties and Responsibilities:** ** Quality Monitoring & Oversight:** ... Join Our Talent Community to support future operations.** A ** Quality Assurance Analyst (QAA)** is responsible for...on continual process improvements aimed at ensuring a positive customer experience and maintaining service excellence. +… more
- Ford Motor Company (Lansing, MI)
- ** Customer Success Analyst ** We are the movers...or equivalent work experience + 3+ years' experience in Sales, Marketing, Customer Experience ... them, and the value those vehicles provide. **In this position ** The Customer Success Analyst works directly with internal and external stakeholders, including… more
- LG Energy Solution (Holland, MI)
- Title: Quality Analyst I Reports to: Quality Director Location: Holland, MI LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large ... Come join the leader in advanced EV batteries! www.lgenergymi.com Summary: The Quality Analyst I is responsible for communicating with various teams… more
- Highmark Health (Lansing, MI)
- …+ None **Preferred** + None ** EXPERIENCE ** **Required** + 5 - 7 years of Business Analyst Experience , or + 5 - 7 years of Data Analytics Experience , or ... and deployment of analytics to assist in the betterment of HEDIS Quality performance improvement. The incumbent cleanses, validates, audits, and compares data from… more
- State of Michigan (Lansing, MI)
- …and Experience Education Possession of a bachelor's degree in any major. Experience Departmental Analyst 12 - Three years of professional experience , ... equivalent to the experienced (P11) level in state service. Alternate Education and Experience Departmental Analyst 9 - 12- Educational level typically acquired… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. Uses data ... Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience … more
- University of Michigan (Ann Arbor, MI)
- BI Analyst Senior Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as the first page of your resume. ... address your specific interest in the position and outline skills and experience that directly relate to this position. **Job Summary** **Overview:** This position… more
- Molina Healthcare (MI)
- …of customer initiated inquiries and requests, leveraging extensive programming experience and utilizing technical tools as necessary to debug/analyze problems. + ... **Job Description** **Job Summary** Interfaces with the customer in developing requirements for major projects of considerable complexity; prepares system design… more
- Henry Ford Health System (Jackson, MI)
- …a programming language. . Epic certification in Clarity/Caboodle Data Model. . Proven customer service experience with strong active listening skills. . Skilled ... GENERAL SUMMARY: The Sr. Business Intelligence Analyst is an interdependent member of the analytics...effectively with ambiguity, manages deadlines, and maintains timeliness and quality of delivery. They anticipate and can quickly adapt… more
- Henry Ford Health System (Detroit, MI)
- …the use of relational databases and development of data visualizations. + Proven customer service experience with strong active listening skills. + Effectively ... This is a Hybrid Job Opportunity The Principal Business Intelligence Analyst is an interdependent member of the analytics community who plays a pivotal role in… more
- COOLSOFT (Lansing, MI)
- …DOE Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst : Sales Experience , APEX, Force.Com, Architecture Written And Verbal ... APEX Force.Com Architecture Written And Verbal Communication Skills Analyst (Jobs Requirement id 153384 Job title ... Job location in Lansing, MI Skills required Sales Experience , APEX, Force.Com, Architecture Written And Verbal Communic Open… more
- ManpowerGroup (Warren, MI)
- …+ Monitor and measure supplier performance to ensure compliance with established quality and delivery standards. + Maintain excellent customer relations ... to these two customers is essential in this role. The Senior Materials Analyst will also analyze our plants entire freight spend weekly, monthly, and yearly.… more
- Wayne State University (Detroit, MI)
- …years of experience or an equivalent combination of education and/or work experience as budget analyst or accountant with responsibility for budget and ... Budget Planning Analyst , Budget Planning & Analysis Wayne State University...where students from all backgrounds are offered a rich, high- quality education. Our deep-rooted commitment to excellence, collaboration, integrity,… more
- Cardinal Health (Lansing, MI)
- … Analyst , Customer Success supports the activities that best ensure an exceptional customer experience . + The main function of this team is to assist with ... the OptiFreight Logistics and frontline carrier representatives to help optimize the healthcare customer experience + Monitor business metrics and KPIs to help… more
- Dart Container (Mason, MI)
- Sr Financial Analyst Apply now " Date: Apr 30, 2025 Location: Mason, MI, US Company: Dart Container Ready to take your financial career to new heights? Join us as a ... Senior Financial Analyst and become a vital force in our financial...and annual AOP process. + Analyze financial performance including customer pricing, incentive programs, cost centers, and logistics costs.… more
- Cardinal Health (Lansing, MI)
- …work experience , preferred + Basic Salesforce experience , preferred + Proven experience as an IT Business Analyst , preferred + Experience with ... and translates business requirements into application requirements. A Product Business Analyst serves as a liaison between the organization's businesses and IT… more
- Corewell Health (Grand Rapids, MI)
- Job Summary Priority Health is seeking an Appeals Analyst Supervisor. The Appeals Analyst Supervisor is responsible for managing, supporting, and oversight of ... operational and strategic plans to achieve expected performance. The Appeals Analyst Supervisor provides leadership to direct reports and lead process improvement… more
- System One (Lansing, MI)
- …of data + Microsoft Office productivity tools and ability to produce professional quality level reports and presentations **Education & Experience ** + Strong ... Media Monitoring Analyst **Employment Type:** Full Time **Date Posted:** 4/25/2025...experience with a brand, agency, or vendor + Experience with data verification, quality control and… more
- CACI International (Detroit, MI)
- …processing, spreadsheet, imaging, and hardware systems. _Desired:_ + Automated litigation support experience + Ability to perform quality control analysis and ... Legal Support Analyst - (Entry level Legal Support) Job Category:...a litigation support capacity. You will also gain invaluable experience using automated litigation support and eDiscovery tools and… more