- Vontier (Lansing, MI)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Lansing, MI)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Detroit, MI)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- Walmart (Lapeer, MI)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Walmart (Flint, MI)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community… more
- Walmart (Saginaw, MI)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... Way OBW service model managing and supporting customer service initiatives for example store of...and providing process improvement leadership to ensure a high quality customer experience Drives the financial performance… more
- Walmart (Holland, MI)
- …providing recognition; and ensuring belonging awareness. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Ensures compliance with company… more
- Walmart (Fremont, MI)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Ford Motor Company (Marshall, MI)
- …a team that produces manufactured products, and organize workflow to meet quality and daily productivity requirements. * Drive to exceed personal/team/Company goals ... objectives. 2. Operational Excellence & Standardized Work: * Ensure safety, quality , and productivity objectives are met through coaching standardized work,… more
- Ford Motor Company (Marshall, MI)
- …Ensure just-in-time material flow to avoid production disruptions. Respond to customer changes, quality containments, shipping adjustments, and schedule changes ... of supply chain and scheduling management. Assure MP&L representation during quality campaign meetings. * External Communication: Provide coordination with external… more
- R1 RCM (Detroit, MI)
- …analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead, Customer Service , you will help measure and monitor staffing levels, ... To thrive in this role, you must develop and coach team members in skills and processes to promote...what you will experience working as a Team Lead, Customer Service :** + Assist in establishing and… more
- Vontier (Lansing, MI)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Jackson, MI)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Ford Motor Company (Woodhaven, MI)
- …for leading layout inspection and metrology processes to ensure alignment with customer expectations and our quality operating system. This position involves ... + Ambitious + Demonstrate high integrity **What you'll do ** + Coach and lead teams to meet Quality objectives using the Quality Operating System + Identify… more
- Copeland (Lansing, MI)
- …Services organization. This critical position leads a team of Field Service Specialists responsible for onsite startup, commissioning, and troubleshooting of ... project readiness, support technicians in real-time, and ensure consistent, high- quality delivery of our onsite services. This is an...the field and is now ready to lead and coach a team, apply their knowledge more broadly, and… more
- Michaels (Midland, MI)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- ARAMARK (Grand Rapids, MI)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- TravelCenters of America (Battle Creek, MI)
- …the potential of the Truck Service department (ie fast and friendly customer service , good product knowledge, up-beat atmosphere, etc.) + Develop a trusting ... company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled...conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy… more
- Everon (Grand Rapids, MI)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary: The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works… more
- Deloitte (Detroit, MI)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more