- Aarons (Redford, MI)
- …phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, ... the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and… more
- The Boyd Group (Grand Rapids, MI)
- …replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer 's experience by ensuring they are working in alignment ... are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to...Attend training, information sessions and workshops recommended by Store Manager * Maintain the store's KPI's by maximizing role… more
- NTT America, Inc. (Lansing, MI)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- SHI (Lansing, MI)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- ISC2 (Lansing, MI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- ISC2 (Lansing, MI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- Vontier (Lansing, MI)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role,...you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our… more
- EBSCO Information Services (Lansing, MI)
- …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the … more
- Checkmarx (Lansing, MI)
- …100 companies, governments, and leading technology providers worldwide. **About the Role** As the Manager of Strategic Customer Success , you will lead a team ... Manager of CSM + US- Remote + Sales +...of enterprise Customer Success Managers responsible for driving value, adoption, and retention across… more
- PagerDuty (Lansing, MI)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- ADP (MI)
- …consistency and value in customer interactions. + Collaborate with Product Marketing and Customer Success to ensure ** customer insights and success ... **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for...our community of advocates. You'll collaborate across Product, Client Success , and Events teams to bring the clients' voice… more
- Rubrik (Lansing, MI)
- …The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales ... customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our customer 's… more
- Ford Motor Company (Allen Park, MI)
- … to develop, document, and gain cross-functional alignment on a Near & Far Customer Success strategy roadmap, specifically defining critical success factors ... the way the world moves? In this position The Customer & Business Analytics Manager is a...pain points, and opportunities for enhancing the business and customer success , specifically related to vehicle service.… more
- Dodge Construction Network (Lansing, MI)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- FranklinCovey (Lansing, MI)
- …Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You'll be ... systems and tool optimization** , working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting. + **Develop… more
- Capital One (Lansing, MI)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Lansing, MI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Acosta Group (Grand Rapids, MI)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...aligns with the principals' business priorities and drives long-term success . + **Client Engagement** : Personally call on all… more
- The Hartz Mountain Corporation (Grand Rapids, MI)
- CUSTOMER BUSINESS MANAGER Fully Remote*Michigan or Florida Job Type Full-time Description **Sales Key Account Manager - Publix & Meijer (Remote- MI or FL)** ... pets, leading to happier, healthier, and longer lives. Our success is fueled by the passion and dedication of...motivated and hands-on sales professional to serve as the Customer Business Manager , overseeing the strategic and… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
