- Advance Local (Grand Rapids, MI)
- …$115,000 - $125,000We want to be clear: we are not looking for a travel agent , but rather for a motivated, goal-oriented sales professional. To be a good fit for ... your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k)… more
- TEKsystems (Troy, MI)
- The Insurance Customer Service Representative handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions with ... standards + Apply strong problem-solving and resolution skills to address customer concerns + Maintain professionalism and efficiency across all interactions What… more
- Coinbase (Lansing, MI)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... which is responsible for defining and building the retail customer support experience. In this role, you...You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)… more
- State of Michigan (Detroit, MI)
- Regulation Agent 9-P11 Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4900146) Apply Regulation Agent 9-P11 Salary $25.70 - $39.44 Hourly ... and Experience Education Possession of a bachelor's degree in any major. Experience Regulation Agent 9 No specific type or amount is required. Regulation Agent … more
- Concentrix (Lansing, MI)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy… more
- Concentrix (Lansing, MI)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal… more
- Sedgwick (Detroit, MI)
- …one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle ... in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM -...and timely manner. + Supports a wide range of customer needs, including: + General policy support … more
- SAIC (MI)
- …required). Ability to utilize TEAMS, Email, ticketing system to communicate with the customer and support staff. + Self-motivated and ability to work effectively ... **Description** **SAIC** is looking for a **Service Desk Agent ** for a outstanding opportunity to join our...is the first line of contact with the USMS customer base. **16/hr no more or less- fully remote.**… more
- Comerica (Farmington Hills, MI)
- …periods of time and using a headset for communicating with customers by phone. Customer Support Provide remarkable customer service by handling inbound and ... Job Description Contact Center Agent Tier 2 Summary This position is responsible...outbound calls, offering problem resolution to support moderate complexity of customer interactions across… more
- Sedgwick (Detroit, MI)
- …per day in a professional and timely manner. + Supports a wide range of customer needs, including: + General policy support + Billing inquiries + New business ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Vail Resorts (MI)
- …sales inquiries, general information about our products and resorts, account management support , and opportunities to provide helpful solutions to our guests. You ... + Retaining significant amounts of information in order to provide the best customer service with the most accurate and helpful information. + An organized,… more
- Sage Hospitality Group (Detroit, MI)
- **Why us?** **Shinola Hotel** is seeking a **Reservation Agent ** to create timeless memories and quality experiences for guests and associates alike. The world's ... information and service. Use selling techniques to make reservations that support the properties selling strategies. Maximizes yield opportunities and meets revenue… more
- Coinbase (Lansing, MI)
- …* Minimum of 2 years of relevant experience in escalation management and/or customer support . * Exceptional communication skills in order to operate across ... in public support channels. * Represent the voice of our customer in proactively driving impactful changes across workflows, policies and tools by succinctly… more
- Atrium Hospitality (Southfield, MI)
- …and check-outs with accuracy, warmth, and just the right amount of charm. + Support and train new front desk team members-you're the friendly coach they'll thank ... manage daily tasks like event sheet distribution, business center support , and keeping the lobby guest-ready. **What We Are...the lobby guest-ready. **What We Are Looking For** + Customer service experience - You've got the people skills… more
- BELFOR Property Restoration, Inc (Troy, MI)
- …offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive ... concerns and distribute all relevant data to field offices + Maintain a customer database to include detailed data entry into web-based third party + applications… more
- Teleperformance USA (MI)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... your future!** **How do you become a Licensed Insurance Agent ? TP offers a 5-day paid training to help...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
- Concentrix (Lansing, MI)
- Job Title: Cloud Solution Architect- D365 Customer Service Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. ... providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic… more
- Coinbase (Lansing, MI)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Teleperformance USA (MI)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
- Teleperformance USA (MI)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
