- Lumen (Lansing, MI)
- …implementation of an end-to-end single company process for all of Lumen's Service Delivery digital enterprise operations. This position will foster innovation ... develop and drive creative and comprehensive strategies and tactics within the Service Delivery Operations organization to achieve organization and Company… more
- Lumen (Lansing, MI)
- … Delivery Operations Experience will lead the strategic vision and execution of Service Delivery in our digital platforms. The scope of this position includes ... Strategic Leadership: Develop and implement a comprehensive digital experience delivery strategy that aligns with Lumen's business objectives, emphasizing… more
- Consumers Energy (Jackson, MI)
- …of needed enhancements. + Delivers first quartile customer experience through self- service transactions, understands impediments to delivery , and works as ... mobile application (app). This role will optimize the digital self- service transactions that account for more than 80% of...alignment through governance process. + Leads internal and external delivery teams to execute backlog on time, on task,… more
- University of Michigan (Ann Arbor, MI)
- …advance the University's strategic U-M Net Cellular Improvements Project and related service initiatives. You will join a team of engineers, software developers, and ... the forefront of expanding U-M communications infrastructure as a managed ITS service , paving the way for innovation, security, scalability, and performance. This… more