- Huntington Ingalls Industries (Warren, MI)
- …and motivated Help Desk Professionals to join our team! We are seeking a Help Desk Technical Support Specialist who will support our Mission ... manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data...in Warren, MI. What you will do + Resolve technical problems and answer queries by telephone or self-service… more
- Robert Half Technology (Midland, MI)
- …a proactive approach to addressing technical challenges. Responsibilities: * Provide Level 1 help desk support to approximately 75 end users across six ... Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan.… more
- Robert Half Technology (Kalamazoo, MI)
- Description We are looking for an experienced Help Desk Analyst II to provide advanced technical support in a dynamic retail environment. This contract ... to third-party support partners. * Ensure timely resolution of service desk tickets to maintain operational efficiency. * Deliver on-site desktop and end-user … more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is ... problem solve and accurately provide a solution as the first line of technical support - Security+ and ITIL V3 Foundations Certifications OR ability to obtain… more
- The Henry Ford (Dearborn, MI)
- …Technician. This critical role will provide excellent service as the first line of technical support to the business end-users within the institution. As a ... Service Desk Technician, you will manage the help desk ticket backlog to ensure responsiveness...and quality. Additionally, you will be responsible for providing technical support for all aspects of users'… more
- Raymond James Financial, Inc. (Southfield, MI)
- …of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a ... center environment. **Responsibilities:** + Provide second-line hardware, software, and end-user support as required and in line with documented procedures and… more
- Robert Half Technology (Grand Rapids, MI)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this Contract-to-permanent position, you will play a ... crucial role in providing exceptional technical support , particularly for Apple products, to our executive team and office locations. This role requires a… more
- Trinity Health (Livonia, MI)
- …issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password reset/unlocks, ... supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from… more
- AVL North America (Plymouth, MI)
- …Provide sales technical support . + Provide project engineering technical support . + Help desk consultation. + Develop and present training. + ... mobility. Find out more:www.avl.com Job Segment: Testing, Application Engineering, Help Desk , Information Technology, Electronics Engineer, Technology,… more
- MSC Industrial Supply Co. (Southfield, MI)
- …and there are gaps within the process. + Develops and edits customer and technical support knowledge base documentation. + Work closely with the business and ... such as VMI, CMI and Vending Solutions. + Provide technical support for corporate provided mobile devices...Level Agreement. + Works cross functionally with the PC Support team, IT Service Desk and Vending… more
- TEKsystems (Grand Rapids, MI)
- …*We are looking to set up interviews as early as this week* Job Description: The Help Desk Support Technician will be responsible for supporting the IT ... issues and offer advice to solve them. The Help Desk Support Technician will...: VPN, Active Directory, Microsoft 365, AzureAD - Basic technical support at the network level: WAN… more
- SHI (Lansing, MI)
- … role that requires expertise in supporting customers in Managed Services + Service desk or other related technical support experience + Foundational, ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...- in our offices or yours.** **Job Summary** The Technical Account Manager (TAM) on the Managed Services team… more
- Morley (Lansing, MI)
- …to Make Your Life Easier_** + Teladoc: 24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and ... from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable… more
- Health Advocates Network (Detroit, MI)
- …One to three (1-3) years of successful experience in the area of Help Desk , Service Desk , or IT Support responsibilities required. + Experience working ... equivalent required. + Associates or Bachelors degree or 1-2 years of vocational technical training preferred + 1+ years of experience as a Field Technician, Break… more
- Consumers Energy (Jackson, MI)
- …provides virtual and physical infrastructure evaluation, design, implementation, and 3rd level technical support services to staff and customers on software ... The M365 Sr. Engineer is responsible for providing advanced technical support and expertise in the Microsoft...+ Contribute knowledge and updated information to maintain the Help Desk and desktop SOPs and Training… more
- Consumers Energy (Jackson, MI)
- …provides virtual and physical infrastructure evaluation, design, implementation and 3rd Level technical support services to staff and customers on software ... other IT groups by phone and email with third-level technical support . Contribute knowledge and updated information.... Contribute knowledge and updated information to maintain the Help Desk and SOPs and Training manuals… more
- Munson Healthcare (Traverse City, MI)
- …outdoor recreation, unique restaurants, world-class wineries, arts and entertainment. Summary A Help Desk Associate works under the general supervision of the ... Help Desk /IS Management. This position assists customers...will be required to provide verbal, written and interpersonal support to our customers in a customer focused, professional… more
- SHI (Lansing, MI)
- …mindset and stay current on industry trends. **Role Description** + Build, implement, and support a wide range of technical solutions for internal and customer ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees… more
- University of Michigan (Ann Arbor, MI)
- …this role, your primary function is to provide suite reception and to support the school's Movement Science (MVS) and Applied Exercise Science (AES) program faculty, ... purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a… more
- PNC (Portage, MI)
- …related support events, activities, and/or changes. - Provide second level/SME technical support to all PNC clients and contractors including all incidents ... via chat and/or web tickets - Remain current with support changes/updates - Adhere to Service Desk ...and applications. Utilizes utilities and tools to provide remote/onsite technical support services on end user software… more