- EDB (Lansing, MI)
- … organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development and ... our growing business. + Develop business processes using Jira Service Management to provide measurable and auditable IT...growth objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and… more
- Sunrun (Lansing, MI)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- Aimbridge Hospitality (Holland, MI)
- …is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior ... all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more
- Marriott (Warren, MI)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager ; maintain awareness of undesirable persons on property premises. Follow all ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Marriott (Lansing, MI)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Groupestahl (St. Clair Shores, MI)
- …direct supplier in the field of custom textile printing. Qualifications What you'll be doing: The IT Service Desk Technician II will report directly to the ... Service Desk Manager . This position will require 40...Operations Directives and Security. Duties and responsibilities: + Provide IT service desk support to… more
- Henry Ford Health System (Detroit, MI)
- DESCRIPTION: The Manager is responsible for the overall design, implementation, training, documentation, operation and support of Clinical or Business applications ... implementation and project management; daily operational management; a focus on service excellence and employee engagement; staff skills development, and fiscal… more
- Camping World (Houghton Lake, MI)
- …customer focus to the business._ **Camping World is seeking a** **Finance & Insurance Manager ** **to join our growing team.** **Are you working long hours in your ... Camping World is seeking an experienced Finance & Insurance Manager (F&I). If you are a self-motivated professional with...If you are a self-motivated professional with superior customer service skills we want you on our team! The… more
- Veolia North America (Grand Rapids, MI)
- …solutions for a wide array of industries. This **IE Water Treatment Chemistry Account Manager ** role is based out of the **Grand Rapids, MI area.** Our people do ... a sense of adventure! This is not a typical desk job. You'll be out in the field working...Skills & Abilities:** + Experience in direct sales, customer service , account management, or industry operations is a plus!… more
- Sage Hospitality Group (Detroit, MI)
- …timely and efficient service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank ... **Why us?** **Shinola Hotel** is seeking a **Front Office** ** Manager ** to create timeless memories and quality experiences for...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- Marriott (Lansing, MI)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Lansing, MI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (Lansing, MI)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (Lansing, MI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Lansing, MI)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Marriott (Lansing, MI)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Ensono (Detroit, MI)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (Lansing, MI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Sage Hospitality Group (Detroit, MI)
- …impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we ... experience through hotel presence within the Front Office. Assists VIP Experience Manager with the VIP program to provide exceptional and personalized experiences… more
- State of Michigan (Lansing, MI)
- …+ Understanding of MPLS, Switch VLAN, and maintaining networks. + Ability to respond to Service Desk requests after hours on a limited basis. + Ability to lift ... of the Senate Business Office, SIS Director, and supervised by the IT Services Manager , the Network Administrator provides network infrastructure support,… more