- Corewell Health (Grand Rapids, MI)
- …patients of health maintenance gaps. + Ability to perform the role of Patient Services Representative , Associate when necessary. + Actively participates in ... equivalent + 2 years of relevant experience insurance billing, access management, patient financial services, electronic health records, lab service support or… more
- Trinity Health (Ann Arbor, MI)
- …patient demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and maintenance of ... Provides information to patients concerning regulatory requirements. At point of service , provides estimated costs and patient responsibility, facilitating… more
- Corewell Health (Caledonia, MI)
- …including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; ... mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution. +...From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment… more
- Corewell Health (Caledonia, MI)
- Essential Functions + Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents ... are ongoing expectations. + Partnering with internal and external resources , promptly provides customers with information and education concerning benefit… more
- Ascension Health (Grand Blanc, MI)
- …+ Provide counseling to patient , participant or their representative regarding pre- service requirements and instructions. **Requirements** Education: + ... patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or...procedures in a manner that most efficiently utilizes the patient 's time and clinical resources . Coordinates and… more
- Tenet Healthcare (Commerce Township, MI)
- …top hospitals in the nation. Job Summary Under limited supervision functions as a resource to Patient Access Representative I. Provides training and ... Patient Access Representative II FT Days...Hospital in Oakland County is committed to outstanding customer service and medical care. This hospital features the Harris… more
- Corewell Health (Lansing, MI)
- …patients of health maintenance gaps. + Ability to perform the role of Patient Services Representative , Associate when necessary. + Actively participates in ... equivalent + 2 years of relevant experience insurance billing, access management, patient financial services, electronic health records, lab service support or… more
- Corewell Health (Ludington, MI)
- …to performance feedback process if/when necessary. + Problem-solves for other Patient Service Representatives and clerical support staff in department/practice. ... and quality metrics. + Possesses the ability to perform the roles of Patient Services Representative , Associate, Intermediate and Senior roles when necessary. +… more
- McLaren Health Care (Port Huron, MI)
- …customer service . Documents, analyzes, and implements programs to address patient concerns to help increase our customer satisfaction. **Essential Functions and ... Responsibilities as Assigned:** 1. Serves as internal resource for managers in the use of the... for managers in the use of the online patient satisfaction survey data tool and related data analysis.… more
- Corewell Health (Grand Rapids, MI)
- …including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; ... processes/sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution. + Performs patient registration… more
- Trinity Health (Pontiac, MI)
- … resources and guidelines. Determines if authorization is required for the patient 's service and secures authorization for treatment/procedures prior to ... practice, determines that appropriate charges have been entered for the correct patient , encounter, date/time of service , with any required modifiers. Make… more
- McLaren Health Care (Shelby Township, MI)
- …with specific assignments. Specific job responsibilities will be in customer service , collections, cash posting, billing, etc. as assigned by CBO Managemen ... all matters regarding patients, the hospital, the department and human resources . **BILLING:** Responsible for billing hospital and physician claims, for inpatients… more
- University of Michigan (Ann Arbor, MI)
- …first day + 2:1 Match on retirement savings **Responsibilities **Customer Service Representative :** **Advanced Problem-solver and Excellent Communicator** + ... the health of patients, populations and communities through excellence in education, patient care, community service , research and technology development, and… more
- TEKsystems (Grand Rapids, MI)
- Full- service home medical equipment company seeking a Healthcare Customer Service representative . They offer ocean home health products, sleep therapy ... aids, CPAP machines, ventilators, and breast pumps. Job Description: *Customer Service Specialists are responsible for learning and understanding the entire… more
- VCA Animal Hospitals (Kalamazoo, MI)
- …specialty practice, located in Kalamazoo, MI. We are seeking an **Experienced Client Service Representative ** to join our team Full-time. Are you searching for ... career, your happiness, and the patients you serve. **Client Service Representative Duties:** + Customer service...Benefits Package:** + Access to the people and financial resources of a large veterinary community + Growth &… more
- Corewell Health (Southfield, MI)
- …private funding programs and other cash payment plans or discounts to the patient and/or family. Incorporates point of service (POS) collection processes into ... for ensuring accounts are financially cleared prior to the date of service . Financial Clearance Reps are responsible for interviewing patients when they are… more
- Medtronic (Detroit, MI)
- …vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions. Our therapies span the care continuum; from ... portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures and deliver...Day in the Life** At Medtronic, the Sales Support Representative , Pain Interventions is an entry level role… more
- TEKsystems (Grand Rapids, MI)
- Description: Job Description/Day-to-day (on call information below): *Customer Service Specialists are responsible for learning and understanding the entire ... front-end process to ensure successful service for our patients *The Customer Service ...received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor… more
- Conviva (Lansing, MI)
- …caring community and help us put health first** The Call Center Representative represents the company by addressing incoming telephone, digital, or written ... scheduling appointments, taking messages, transferring calls to appropriate staff. + Resolve patient issues through independent problem solving and with a goal of… more
- Merck (Lansing, MI)
- …a focus on better health outcomes (beyond acquisition, considers the HCP and patient experience) + Provides input into resource allocation decisions across ... **Job Description** The Hospital / Institutional Customer Representative is a key member of the Hospital...selects programs/services available in the library of our Company's " resources " to address customer needs + Works with solutions… more