- TEKsystems (Grand Rapids, MI)
- …the environment. Main responsibilities include servicing support requests from the Service Desk , troubleshooting issues, setting up peripherals and installing ... application training to end users. Responsible for clearly documenting processes and service desk ticket resolutions. Must be able to ensure excellent customer … more
- HTC Global Services Inc (Troy, MI)
- …Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Technical Service Desk Analyst Job Description The Technical Service ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- Insight Global (St. Joseph, MI)
- Job Description An employer is looking for a Help Desk Analyst in Saint Joseph, MI. You will be working alongside other helpdesk agents to support their 750+ ... first 1-2 weeks with a member of the Help Desk team. Shifts are determined on seniority. May change...Skills and Requirements Bachelor's or Associate's Degree Strong Customer Service Skills Willing to work 8 hour shift M-F… more
- Robert Half Technology (Grand Rapids, MI)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this role, you will provide technical support ... and security of our IT infrastructure while delivering exceptional service to end users. Responsibilities: * Diagnose and resolve...* Minimum of 5 years of experience in help desk support, system administration, or a related field. *… more
- Robert Half Technology (East Lansing, MI)
- Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The ideal ... and proactively address potential issues. * Deliver excellent customer service by addressing user inquiries with patience and professionalism. Requirements… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- KeyBank (Southfield, MI)
- …of any investment under consideration by the portfolio management team and the trading desk . The response time by the analyst is market sensitive as the ... the responsibilities include the financial analysis of the capital markets. The Senior Analyst will have demonstrated the ability to satisfy the requirements of the … more
- Morley (Lansing, MI)
- …home? This could be a great opportunity for you! As a remote Customer Service Case Analyst in Morley's reacquired vehicle management (RVM) group, you'll review ... isn't necessary in order to be a great case analyst . We'll train you on everything you need to...or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast… more
- Insight Global (Cadillac, MI)
- …team has a wider Privilege Account access capability and permissions than a Service Analyst and therefore has additional and uplifted Technical and Documentation ... the Avons chosen service management tool or other comparable Service desk toolsets Knowledge of reporting methodologies and good communication skills null We… more
- University of Michigan (Ann Arbor, MI)
- Health Information Analyst - Vital Statistics Specialist Apply Now **Job Summary** Ensures that all information needed for birth, loss, and stillbirth certificates ... Performs additional tasks as needed to support the department's efficiency. **CUSTOMER SERVICE ** Provides excellent customer service to diverse patients, their… more
- Prime Therapeutics (Lansing, MI)
- …our passion and drives every decision we make. **Job Posting Title** Compliance Analyst -Medicare Part B- REMOTE **Job Description** Job Description The Compliance ... Analyst assists in the implementation of Prime's compliance programs...for information and proposals, develop/revise/maintain departmental Standard Operating Procedures, Desk Top Procedures, and Licensing source documentation; May also… more
- PNC (Portage, MI)
- …and/or web tickets - Remain current with support changes/updates - Adhere to Service Desk and Company Polices and Incident Management process **Job Description** ... to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS MIDWEST organization, you can...that can be serviced remotely . - Immediate technical service using warm transfers for clients who cannot log… more
- Meijer (Grand Rapids, MI)
- …team members and Support customers, employing a high degree of customer service , technical expertise, and timeliness. Interacts frequently with Senior leadership and ... based upon established guidelines and procedures. + Assist Help Desk team members in the handling of issues accurately...reporting that enhance the quality or efficiency of Helpdesk service . + Acquire and maintain current knowledge of relevant… more
- Corewell Health (Grand Rapids, MI)
- …review. Investigation may include research, interviews, data analysis, and substantive desk or onsite medical record review. Responsible for preparing case file, ... and auto insurance, pet insurance + Traditional and Roth retirement options with service contribution and match savings + Eligibility for benefits is determined by… more
- Atrium Hospitality (Southfield, MI)
- …Assistant Full time **Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence** **What's in it for you?** The **Atrium SPIRIT** is a ... & Impact** - Make a difference through Atrium's community service and volunteer programs. **Rate:** $ 20.00 per hour...received by the hotel to the Hotel's assigned Lead Analyst for distribution per our internal protocols. + Assist… more