- State of Michigan (Lansing, MI)
- Service Desk Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5117087) Apply Service Desk Analyst Salary $45,000.00 ... Services Manager, and supervised by the Service Desk Supervisor, the Service Desk Analyst serves as the first point of contact for Senate end users… more
- TEKsystems (Okemos, MI)
- …setting up of MFA for user accounts. * Shipping, receiving and inventory. * Follows documented Service Desk procedures. * Participate in a Service Desk ... Call Queue answering trouble calls. * Logs all Service Desk interactions in the IT Service Management software. * Diagnoses & repairs workstations and… more
- HTC Global Services Inc (Troy, MI)
- Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
- HTC Global Services Inc (Troy, MI)
- …Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
- Robert Half Technology (Grand Rapids, MI)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this long-term contract position, you will play ... and assistance. * Undertake additional tasks as assigned by the IT Service Desk Manager or Team Leader. Requirements * Proficiency in Active Directory and… more
- Robert Half Technology (Troy, MI)
- Description We are looking for a Help Desk Analyst I to join our team in Troy, Michigan. This is a long-term contract position ideal for someone with at least ... assist end-users with technical issues, focusing on providing exceptional customer service and efficient problem resolution. Responsibilities: * Respond promptly to… more
- Pearson (Lansing, MI)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- Evolent (Lansing, MI)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Public Consulting Group (Lansing, MI)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Meijer (MI)
- …team members and Support customers, employing a high degree of customer service , technical expertise, and timeliness. Interacts frequently with Senior leadership and ... based upon established guidelines and procedures. + Assist Help Desk team members in the handling of issues accurately...reporting that enhance the quality or efficiency of Helpdesk service . + Acquire and maintain current knowledge of relevant… more
- Henry Ford Health System (Troy, MI)
- …Support will also assist with the ongoing development and maintenance of Desk Level Procedures, departmental policies and procedures, and capture data to identify ... manner. + Serve as first line contact for A&G Analyst for day to day operational issues. + Function...Function as a liaison with plan-wide stakeholders to ensure service level agreements and workflows with internal support departments… more