- Corewell Health (Caledonia, MI)
- …which include incidents, requests and change orders. + Demonstrates excellence in customer service skills, including patience, empathy, good listening and follow ... and while meeting or exceeding the defined levels for service and customer satisfaction, serves as the...+ Looks for opportunities to learn from more experienced Customer Support Technicians. Qualifications Required + High… more
- TEKsystems (Grand Rapids, MI)
- …with varying computer proficiency levels. Skills Service Desk , Customer Service , Help desk support , Support , Desktop, Windows, Group Policy, ... of devices within the environment. Main responsibilities include servicing support requests from the Service Desk... ticket resolutions. Must be able to ensure excellent customer service support to a… more
- HTC Global Services Inc (Troy, MI)
- … Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, ... employing high degree of customer service , clinical knowledge within acute and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- Robert Half Technology (East Lansing, MI)
- …standards. * Monitor and optimize call center operations to ensure exceptional customer service . * Coordinate hardware and software deployments, including ... Description We are looking for a dedicated Help Desk Manager to lead our IT support...configuration processes. * Experience in call center operations and customer service management. * Demonstrated ability to… more
- CompuCom (Lansing, MI)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide … more
- TEKsystems (Southfield, MI)
- …account management * Office 365 Suite Support and VPN/Access Network/Hardware Support Skills: Troubleshooting, Hardware, Customer service , Technical ... support , Deployment, Desktop, Support , Imaging, Windows 10, Help desk , Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple Experience Level:… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for ... handling tickets, providing remote support , and helping end users to resolve issues related...internal teams and documentation. The ideal candidate will be customer -oriented, able to work flexible hours based on a… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in ... customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Michigan State University (East Lansing, MI)
- …Technician will be part of a dynamic team of professionals that provide excellent IT service and support to the Department of Statistics and Probability and the ... Working/Functional Title IT Help Desk Technician Position Summary The IT Help ...will work with a wide selection of technologies that support teaching and learning, research, and operations while working… more
- Robert Half Technology (Grand Rapids, MI)
- …with hardware and software installation and maintenance. * Ability to provide deskside support and excellent customer service . * Familiarity with ... * Minimum of 5 years of experience in help desk support , system administration, or a related...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... level of service and availability to the customer . Provides initial support or escalates calls...experience is preferred. + Minimum of one (1) year customer service experience or demonstrated ability is… more
- Raymond James Financial, Inc. (Southfield, MI)
- … support as required and in line with documented procedures and service -level targets to support the business effectively. + Utilizes knowledge management ... and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a...trends and outages as needed to leadership and for Service News postings. + Manages time in customer… more
- Robert Half Technology (East Lansing, MI)
- …Monitor system performance and proactively address potential issues. * Deliver excellent customer service by addressing user inquiries with patience and ... Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Xponential Fitness (Troy, MI)
- …are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club ... studio in Troy is seeking motivated sales minded individuals. Our front desk sales associates are passionate about fitness and delivering a superior experience.… more
- The Joint Chiropractic (Clarkston, MI)
- …part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our ... proactively engaging with patients and offering them personalized care options. + Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring… more
- Henry Ford Health System (Southfield, MI)
- …AM - 4:00 PM No weekends. GENERAL SUMMARY: Works in a customer service capacity providing administrative and clerical support to patients and customers in a ... deposits for accuracy. + Provides general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED: + High School...lieu of education or experience, if applicable. + Excellent customer service skills and attention to detail.… more
- Henry Ford Health System (Novi, MI)
- …travel to Howell location. Location: Novi, MI Work in a customer service capacity providing administrative and clerical support to patients and customers in ... deposits for accuracy. + Provide general office and clerical support to assigned area. This posting represents the major...team members is our priority. That's why we offer support in the various components of our team's well-being:… more
- University of Michigan (Ann Arbor, MI)
- …and weekend day coverage between 8 am-1 pm as needed and assigned. CUSTOMER SERVICE + Provide help desk / support functions to patient and provider portal ... Support Specialist provides high-quality (telephone call center) help desk service and operational support ...high volume of telephone assistance (eg, call center, help desk , customer service ) + Experience… more
- Conduent (MI)
- …for helping customers solve problems?_ Our company is currently hiring **Remote Customer Service Representative** $14.00 HR **_Great Benefits and Incentives_** ... rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver… more
- VCA Animal Hospitals (Kalamazoo, MI)
- **Now Hiring: Part-Time Customer Service Representative (CSR) at VCA Oshtemo Animal Hospital!** Do you love animals _and_ people? Are you organized, empathetic, ... pets and their people with professionalism and heart. **Position:** Part-Time Customer Service Representative (CSR) **Location:** Kalamazoo MI **Hours:** 15-27… more