- Concentrix (Lansing, MI)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CAI (Lansing, MI)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- State of Michigan (Lansing, MI)
- …and/or safety outcomes for youth. 15 How many years of experience do you have in technical support and customer service ? + None + Less than 1 year + 1 to ... than 5 years 16 Describe your experience in technical support and customer service . Required Question Employer State of Michigan Department Education… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Alamo Group Inc. (Winn, MI)
- …+ Be the authority on features, benefits and performance characteristics of all products. + Support all Customer Support Call Center efforts. + Work with the ... Support Manager. **Essential Functions of the Job:** + Support Dealers/Customers in solving Parts and Service ...or equivalent work experience. + Minimum five (5) years' customer service experience. Alamo Group is proud… more
- Mitsubishi Chemical Group (Commerce Township, MI)
- ** Technical Service & Applications Development Engineer (1958)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Xerox (Novi, MI)
- …level technical position, contributing directly to achievement of revenue growth and customer satisfaction, providing technical support to the client and ... Software Technical Support Associate **General Information** Press...Ann Arbor, Novi State/Province Michigan Country United States Department TECHNICAL CUSTOMER ESCALATION Date Monday, March 10,… more
- EDB (Lansing, MI)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- ADP (Ann Arbor, MI)
- ADP is hiring a ** Technical Support Analyst.** + _Are you ready to join a company offering career advancement opportunities throughout your career journey?_ + ... you. Read on and decide for yourself. As a Technical Support Analyst, you will provide ...other related duties as assigned. **REQUIRED QUALIFICATIONS:** + Client-facing customer service experience (phone & email) +… more
- Cornerstone onDemand (Detroit, MI)
- …LMS, HRIS, LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... The Advanced Technical Support Specialist is responsible for...The Advanced Technical Support Specialist is responsible for providing world-class ...**In this role you will ** + Respond to customer cases in line with service level… more
- Teleperformance USA (MI)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to… more
- Insight Global (Auburn Hills, MI)
- …terminology and components o Hands on Experience: mechanic or technician o Customer Service : customer support , technical support , store manager, ... Job Description Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle...ability to think on their feet and respond to customer calls based on knowledge and experience without having… more
- FANUC America Corporation (Rochester Hills, MI)
- …invite you to apply today! We are currently searching for a dynamic, Advanced Technical Support Engineer to be responsible for providing product and application ... products, and cell automation. The ideal candidate is a customer -focused, problem-solver with a " service first" mindset...equipment used for integrator training and tradeshows + Provide technical support at tradeshows across the US… more
- Kyndryl (Lansing, MI)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Lansing, MI)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- GE Aerospace (Detroit, MI)
- …maintenance, and repair of GE engines. Our team is dedicated to delivering exceptional service and technical expertise to support military and commercial ... requires travel to domestic and international locations and involves working independently to support customer needs. Your work will directly contribute to GE… more
- Ford Motor Company (Dearborn, MI)
- …Are you ready to change the way the world moves? As part of the Ford Customer Service Division (FCSD) strategy to reimagine the dealer support model, ... standing up a dedicated team to receive and resolve Technical Support Requests (TSR) from dealer technicians....**What you'll do ** Dealer Requests + Manage Dealer Technical Service Requests (multi-channel) for complex vehicle… more
- Fujifilm (Lansing, MI)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Fujifilm (Lansing, MI)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more