- TEKsystems (Lowell, MI)
- …role, you will be the voice of the brand, delivering exceptional customer service and technical support for our consumer product lines. You'll help ... Job Title: Technical Support Representative (Hybrid) Location: Lowell,...Troubleshoot and diagnose issues using schematics, wiring diagrams, and technical tools. + Document customer interactions and… more
- Concentrix (Lansing, MI)
- …Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the ... building customer relationships + 1+ year of customer service experience + Technical support experience preferred + Open availability + A high school… more
- CAI (Lansing, MI)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- CAI (Lansing, MI)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ...a Service Desk or technical support role + 1+ years of customer … more
- Teleperformance USA (MI)
- …of contact center day-to-day operations for inbound technical support and customer service support .** **This position is 100% work at home.** **Your ... excellent TOPS implementation skills** + **Experience managing programs with varying service ** **objectives** **, agent skill requirements and technical … more
- TEKsystems (Lansing, MI)
- …adaptable, and customer - service oriented Skills: + Customer Service & Support + Technical Troubleshooting + Medical Equipment Knowledge ... eager to learn, and passionate about patient care and technical support . Key Responsibilities: On-Site Clinical ...company vehicle (1-2 hours max on travel days) In-Office Customer Service Support : + Serve… more
- Cengage Group (Detroit, MI)
- …Supervisory position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, KY. **What ... the planning, scheduling, and administration of resources required to meet the service level agreements outlined for external and internal customers. The ability to… more
- Confluent (Lansing, MI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- TEKsystems (Jackson, MI)
- …desktop systems. Skills Desktop, Office 365, Windows 10, Troubleshooting, Customer service , Hardware, Technical support Top Skills Details Desktop,Office ... 365,Windows 10,Troubleshooting, Customer service ,Hardware, Technical support Additional Skills & Qualifications Skills: Strong experience with executives… more
- Concentrix (Lansing, MI)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and… more
- Ryder System (Lansing, MI)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Maintenance Technical Support Coordinator IV position is responsible ... mechanical and electrical repair recommendations with minimal (if any) support utilizing diagnostic and technical expertise experience;...Two (2) years or more in Ryder operations direct customer service exposure preferred + Four (4)… more
- Xerox (Ann Arbor, MI)
- …level technical position, contributing directly to achievement of revenue growth and customer satisfaction, providing technical support to the client and ... Software Technical Support Associate **General Information** Press...Ann Arbor, Novi State/Province Michigan Country United States Department TECHNICAL CUSTOMER ESCALATION Date Monday, March 10,… more
- Stryker (Portage, MI)
- …consistently in line with best practices. + **Contribute ideas and feedback** to improve customer support processes and elevate service quality. + **Work ... 10am - 7pm est . + **Provide exceptional phone support ** to customers, sales representatives, and field service...or equivalent + 2 years of professional experience in technical troubleshooting or customer support ,… more
- Sprinklr (MI)
- … Support Team** the ** Support Account Manager** is the main technical support contact serving Sprinklr's largest and most complex customers. We work ... decision makers at large enterprise brands to deliver excellent customer support experience. **Platinum Support ... customer usage patterns and identify opportunities + Customer service orientation with a focus on… more
- Dow (Midland, MI)
- At a glance Position:Associate Technical Service & Development (TS&D) Scientist Primary Location:Auburn (MI, USA), Michigan, United States of America Additional ... MI. This role applies in-depth conceptual and practical knowledge in discipline to support customer needs by leading the development of new applications and… more
- ADP (Ann Arbor, MI)
- ADP is hiring a ** Technical Support Analyst.** + _Are you ready to join a company offering career advancement opportunities throughout your career journey?_ + ... you. Read on and decide for yourself. As a Technical Support Analyst, you will provide ...other related duties as assigned. **REQUIRED QUALIFICATIONS:** + Client-facing customer service experience (phone & email) +… more
- Ford Motor Company (Livonia, MI)
- …smart mobility technologies, and more! **What you'll be able to do:** Fleet and Customer Usage Technical Specialist - positions offered by Ford Motor Company ... all the way back to the Design, Manufacturing, and Service of our products. Perform technical data...traditional and new/modern methods, to help reliability engineers understand customer usage profiles in support of reliability… more
- iCIMS (Lansing, MI)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Teleperformance USA (MI)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to… more