- Children's Hospital Boston (Boston, MA)
- 81840BRJob Posting Title: Sr Patient Experience Representative- AnesthesiaDepartment:AnesthesiaAutoReqId:81840BRStatus:Full-TimeStandard Hours per Week:40 Job ... Posting Category:AdministrationJob Posting Description:Position Summary: The Senior Patient Experience Representative will... experience requires + Prior customer service or administrative experience preferred + The ability to… more
- Children's Hospital Boston (Boston, MA)
- 81648BRJob Posting Title: Sr Patient Experience Representative-ED/OR/Procedural (onsite)Department: Patient Services- Patient Care ... for monitoring clinic activity to ensure the best possible patient experience . Assists with resolving customer service...and discharge paperwork, and notify the appropriate units of patient arrival. + Handle various administrative duties,… more
- Children's Hospital Boston (Boston, MA)
- 81693BRJob Posting Title: Sr Patient Experience Representative-Ambulatory (Onsite)Department:RadiologyAutoReqId:81693BRStatus:Part-TimeStandard Hours per ... will be responsible for monitoring clinic activity to ensure the best possible patient experience . Assists with resolving customer service and scheduling issues.… more
- Children's Hospital Boston (Boston, MA)
- 81870BRJob Posting Title: Admin Sr Patient Experience Representative- Cardiovascular ... the application and implications of changes to processes, policies, and procedures in patient experience . + Understands needs and takes a proactive approach to… more
- Beth Israel Lahey Health (Burlington, MA)
- …collaborate with clinical and administrative leadership to improve quality and patient experience of care. Essential Duties & Responsibilities including but ... . Drafts formal responses to patients on behalf of senior clinical and administrative leadership (including CEO,...and administrative leadership to improve quality and patient experience of care. Schedule: Indicate either… more
- Dana-Farber Cancer Institute (Boston, MA)
- …and log. + Tracks Service Recoveries in the PFR database. + Supports Patient Experience initiatives. + Participates in Institute-wide committees. + Participates ... advocacy, to ensure personalization and humanization of the hospital experience . The P/FR Specialist will support the Patient... patient care agreements in collaboration with the patient care team and senior leadership. +… more
- Sanofi Group (Cambridge, MA)
- … Support Services will lead the strategic development and tactical execution of patient experience initiatives and related PSS communications. This role will ... is based in Cambridge and will report to the Senior Director, Patient Support Services Marketing. We... patient and program insights to enhance overall patient experience and satisfaction with PSS programs… more
- Gentiva (Auburndale, MA)
- …compassionate care that helps patients live with dignity and comfort. As a Senior Patient Care Manager, you'll help guide branch-level clinical operations, ... oversight? If so, you could be the next Hospice Patient Care Manager Senior on our team....nursing program * Minimum of 3 years of direct patient care experience , with at least 2… more
- Sumitomo Pharma (Boston, MA)
- …on hub and patient services. The ideal candidate brings deep operational experience in Patient Support Services, team and or vendor leadership, a strategic ... program operational and pass-through reimbursement costs. Provide regular reporting to Sr . Director, Patient Services. + **Cross-functional Collaboration:** +… more
- HCA Healthcare (Manchester, NH)
- …incentive eligible. **Introduction** Do you have the career opportunities as an Admin Director of Strategy Cardiovascular Services you want with your current ... assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off,… more
- Beth Israel Lahey Health (Burlington, MA)
- …maintenance. 4. Collaborate with clinical teams to monitor workflows, schedules, and patient experience , implementing strategies to deliver high-quality care in ... a cost-efficient manner. 5. Work with patient access, administrative staff, and clinical teams...share expansion, and improved financial performance. 2. Regularly review patient experience data to measure patient… more
- Dana-Farber Cancer Institute (Boston, MA)
- …nurse with 10 years' experience in healthcare required with progressive administrative experience . + Bachelor's and master's degree required, one of which ... The Senior Director of Ambulatory Oncology Nursing at Dana-Farber...conditions, internal equity, and based on the candidate's relevant experience , skills and qualifications. Sr Dir, Nursing… more
- Prime Therapeutics (Boston, MA)
- …our passion and drives every decision we make. **Job Posting Title** Sr Director Clinical Strategy and Oncology Specialty Solutions/PharmD required- REMOTE **Job ... Description** The Senior Director Clinical Strategy and Oncology Specialty Solutions is responsible for owning the execution of Prime's oncology specialty products… more
- Dana-Farber Cancer Institute (Boston, MA)
- …leaders to develop and implement innovative programs and services that enhance patient experience and outcomes. **Operational Leadership** + Oversee operational ... and implement effective processes and policies that lead to improved performance, patient experience /access, and financial performance. + Proven track record of… more
- Beth Israel Lahey Health (Boston, MA)
- …advanced level. Provides leadership to the Community Resource team in administration , program development, training, and oversight. Collaborates with social work ... Community Resource Specialist's (CRS) primary responsibility will be to respond to patient and staff referrals related to domestic, sexual, and community violence as… more
- Tufts Medicine (Boston, MA)
- …including quality of care and service, staff satisfaction, physician relations, patient experience , and financial performance. 5. Collaborates with physician ... closely related field. 2. Ten (10) years of previous experience in healthcare administration with at least... with at least five (5) years in a senior management. 3. Experience in establishing and… more
- Beth Israel Lahey Health (Boston, MA)
- …Directors and Managers to ensure the right talent is in place to achieve staff experience , clinical, patient experience , quality and financial goals. + The ... + The CNO is a vital member of the Senior Leadership Team, and both actively and directly collaborates...+ Ten years progressively more responsible executive/director level leadership experience in patient care in an acute… more
- HCA Healthcare (Manchester, NH)
- …**Service** . Provides leadership in attaining and sustaining an unparalleled patient experience . Instills accountability for providing consistent, positive ... customer/ patient satisfaction. Develops and implements strategies to elevate the patient experience . . Provides leadership to execute a strategic roadmap… more
- HCA Healthcare (Manchester, NH)
- …This position is incentive eligible. **Introduction** Are you passionate about the patient experience ? At HCA Healthcare, we are committed to caring ... assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off,… more
- Dana-Farber Cancer Institute (Boston, MA)
- …assuring regulatory readiness and top-quartile performance in quality, safety, and patient experience metrics; driving workforce planning, engagement, and ... and cost across ambulatory oncology services. + In partnership with the Senior Director of Business Administration , leverage data analytics to forecast… more