- Beth Israel Lahey Health (Beverly, MA)
- …is overseeing the HCAPHS and Press Ganey Survey process, analysis and reporting. The Patient Experience Manager will be the organization's expert in Press ... Patient Complaint process and oversight of the Patient Relations Specialists, and supports the organization's...PEX health equity. As part of this role, the Patient Experience Manager will support… more
- Dana-Farber Cancer Institute (Boston, MA)
- …humanization of the hospital experience . The P/FR Specialist will support the Patient / Family Relations program at the Institute, including the outpatient ... The Office of Patient / Family Relations liaises between...Tracks Service Recoveries in the PFR database. + Supports Patient Experience initiatives. + Participates in Institute-wide… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to the Philanthropy Office when needed at the discretion of the hiring manager (essential) 5. May perform research as needed and regular screenings of prospect ... **Required Qualifications:** 1. Bachelor's degree required. 2. 1-3 years related work experience required. 3. Ability to travel, occasional evening and weekend work,… more
- Beth Israel Lahey Health (Burlington, MA)
- …to collaborate with clinical and administrative leadership to improve quality and patient experience of care. Essential Duties & Responsibilities including but ... leaders across the organization on service recovery to improve patient experience of care Specific Responsibilities ....the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response… more
- Beth Israel Lahey Health (Cambridge, MA)
- …we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... potential delays and takes steps to ensure a pleasant patient experience . 7. Responds to patient...17. Ascertains, creates, and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance,… more
- Beth Israel Lahey Health (Milton, MA)
- …Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... flow. Advises patients of potential delays and takes steps to ensure a** **pleasant patient experience .** **7. Responds to patient concerns and potential … more
- Beth Israel Lahey Health (Beverly, MA)
- …we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be… more
- Beth Israel Lahey Health (Danvers, MA)
- …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... submission. 18. Ascertains, creates and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance, third… more
- Walgreens (Framingham, MA)
- …workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. ... focused coaching, and executing formal performance management initiatives. **Job Responsibilities:** Patient Experience + Engages patients by greeting them and… more
- HCA Healthcare (Manchester, NH)
- …to elevating the caregiver experience and ultimately the patient experience . Nursing staff is the manager 's primary audience, however, external audiences ... join an organization that invests in you as a Manager of Internal Communications? At HCA, you come first....relations or related field + 5+ years of experience + Healthcare communications experience preferred HCA… more
- Walgreens (Winchendon, MA)
- …and identifies ways to increase pharmacy financials, inventory management and enhance patient experience . Manages pharmacy staff performance and ensures team ... special needs in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all… more
- HCA Healthcare (Manchester, NH)
- …Director in guiding their department's growth, patient satisfaction, physician's relations and fiscal responsibility. The manager supervises and directs the ... 156,000 hours volunteering in our communities. As a RN Manager Med Surg with Catholic Medical Center you can...operations involving scheduling, patient rounding and ensure patient satisfaction and care experience Assist with… more
- Veterans Affairs, Veterans Health Administration (Bedford, MA)
- …actions, responsible for performance improvement, customer service/ patient satisfaction, patient and employee safety, employee relations , standards of care ... series. For more information, refer to Required Documents below. This Assistant Nurse Manager -Mental Health position is in Nursing, Mental Health service line at the… more
- HCA Healthcare (Manchester, NH)
- …Coordinators in guiding their department's growth, patient satisfaction, physician's relations and fiscal responsibility. The manager supervises and directs ... 156,000 hours volunteering in our communities. As a RN Manager Surgical Services with Catholic Medical Center you can...the department Manage day to day operations involving scheduling, patient rounding and ensure patient satisfaction Assist… more
- Towne Park (Boston, MA)
- …we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in ... compensation. Actual compensation will be based on a candidate's job-related skills, experience , education or training, and location. The annual base pay range for… more
- Beth Israel Lahey Health (Wakefield, MA)
- … relations , and payor responsibilities. The Payor Optimization Program Manager will be responsible for managing projects, compiling and disseminating contracting ... or business-related field is preferred. Licensure, Certification & Registration: N/A Experience : Minimum 3-5 years of program or project management, system… more
- Sharecare (Boston, MA)
- …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure ... are performed in a consistent, timely, and highly professional manner. The Manager of Operation ensures objectives, principals, values, mission and foundation are… more
- Compass Group, North America (Worcester, MA)
- …core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry&Linen, Facilities Management, and Ambulatory EVS. ... Learn more at www.Crothall.com . **ENVIRONMENTAL SERVICES MANAGER IN TRAINING** ROLE DESCRIPTION WE ARE a family...year of customer service or related work or internship experience (preferred) + Willingness to relocate for the right… more
- Beth Israel Lahey Health (Charlestown, MA)
- …team, and in support of BILH fundraising goals, the Philanthropy Direct Response, Manager is responsible for the coordinated planning, delivery and assessment of an ... annual appeal fundraising program for select system members. The Manager is a strategic leader within the Direct Response team, responsible for the data management… more
- Stryker (Boston, MA)
- The Senior Manager , Compliance Investigations (Americas) is an integral part of the strategic expansion of Stryker's compliance and ethics function. The position ... influence, and build trusted relationships with Compliance, Legal, HR, Employee Relations , Finance, Indirect Channel Management, and Internal Audit to align on… more