- Children's Hospital Boston (Boston, MA)
- 73240BRJob Posting Title: Patient Experience Rep ( Emergency ) rotating overnightsDepartment:Medicine- Emergency ... daily schedule and patient flow to optimize resource utilization and patient experience . + Communicating with clinicians and/or supervisors and routing… more
- Children's Hospital Boston (Boston, MA)
- 74064BRJob Posting Title: Patient Experience Representative (rotating days) Emergency DepartmentDepartment:Medicine- Emergency ... commitment before you go into your shift). Emergency Department - Patient Experience Representative The Patient Experience Representative… more
- Children's Hospital Boston (Boston, MA)
- 74645BRJob Posting Title: Patient Experience Representative (24 hours) Emergency DepartmentDepartment:Medicine- Emergency ... Sunday shift (day/evening) + 1 rotating shift during the work week 3pm-11:30pm. The Patient Experience Representative will be responsible for: + Providing… more
- Children's Hospital Boston (Boston, MA)
- 74866BRJob Posting Title: Patient Experience Representative (Per diem) Emergency DepartmentDepartment:Medicine- Emergency ... per diem shift starts. Per diem - Emergency Department The Patient Experience Representative will be responsible for: + Providing positive and effective… more
- Children's Hospital Boston (Boston, MA)
- 74283BRJob Posting Title: Patient Experience Rep : Inpatient Psychiatry Waltham- 100% in personDepartment: Patient ... full time positions (Not eligible for internal folks) This Patient Experience Representative is 100%...call for urgent information or services, initiating call for emergency services + Providing routine clerical support as needed… more
- Children's Hospital Boston (Boston, MA)
- 75505BRJob Posting Title: Patient Experience Rep - Cardiac ICU 3:30-12 M-FDepartment:Cardiovascular ProgramAutoReqId:75505BRStatus:Full-TimeStandard Hours per ... a 2 hour unpaid shadow during interview process This Patient Experience Representative is 100%...call for urgent information or services, initiating call for emergency services + Providing routine clerical support as needed… more
- Children's Hospital Boston (Boston, MA)
- 75506BRJob Posting Title: Patient Experience Rep : 3:30-12am Every other Sat & SunDepartment:Cardiovascular ProgramAutoReqId:75506BRStatus:Part-TimeStandard ... unpaid shadow as part of the interview process This Patient Experience Representative is 100%...call for urgent information or services, initiating call for emergency services + Providing routine clerical support as needed… more
- Children's Hospital Boston (Boston, MA)
- 73148BRJob Posting Title: Patient Experience Rep I (Page Operator Float, M-F, 11:30a - 8p)Department:Ambulatory ... + Handling special and priority calls such as medical emergency , code alerts, and time sensitive calls from the...of education and six to twelve months of previous experience , ideally in a customer service, administrative or healthcare… more
- Harvard University (Cambridge, MA)
- …ensure optimal flow and service delivery. Supports HDC in event of operational emergency following protocols. + Processes patient check out, schedules follow-up ... self-pay guidelines, refund processes. + Participates in training, education, and patient /customer experience assessments and improvement initiatives. + Attends… more
- Children's Hospital Boston (Boston, MA)
- 74644BRJob Posting Title: Patient Experience Representative (3:00pm-11:30pm rotating)Department:Medicine- Emergency ... $1,500 sign-on bonus (terms/taxes apply). Emergency Department - Patient Experience Representative + Providing positive and effective customer service… more
- Beth Israel Lahey Health (Needham, MA)
- …just taking a job, you're making a difference in people's lives.** Job Summary: Patient Access Representative arranges for the efficient and orderly admission of ... individuals who have hospital based outpatient testing or procedures. Interviews incoming patient or representatives in person or by telephone and accurately enters… more
- Beth Israel Lahey Health (Winchester, MA)
- …process internal operator dial "0" calls. 4. Monitoring of medical and non-medical emergency alarm system. Knowledge and familiarity with various emergency codes ... hospital site involving critical and sometimes life or death patient care emergencies and doing so in a timely...hospital. Perform overhead paging to locate physicians and announcing emergency code response plans and doing so in a… more
- Beth Israel Lahey Health (Winchester, MA)
- …minimum of 30 words per minute *Previous customer and answering service experience preferred *Excellent communication skills *Accurate spelling skills *Must be good ... and Service Excellence standards. *Commits to making every encounter with patients, patient 's family, co-workers, physicians and other customers the best that it can… more
- Beth Israel Lahey Health (Milton, MA)
- …care with dignity, compassion and respect. Beth Israel Deaconess Milton is seeking a Patient Service Representative . The Patient Service Representative ... the registration of patients for the purpose of legal records while maintaining patient confidentiality. This is a position of high customer service with patients… more
- Beth Israel Lahey Health (Milton, MA)
- …service staff position may be the first face of the organization when a patient visits and can have a dramatic impact on making individuals feel welcomed and ... anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient identifiers… more
- Beth Israel Lahey Health (Burlington, MA)
- …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... be the first face of the organization when a patient visits and can have a dramatic impact on...school degree or equivalent Licensure, Certification & Registration: None Experience : Prior experience in a business setting… more
- Children's Hospital Boston (Boston, MA)
- 74666BRJob Posting Title: Patient Experience Representative (Monday-Wednesday 11:00pm-7:00am)Department:RadiologyAutoReqId:74666BRStatus:Part-TimeStandard ... during daytime hours for 4 days. Radiology $1,200 sign-on bonus (terms/taxes appy) Patient Experience Representative 1. Customer Service a. Demonstrates… more
- Children's Hospital Boston (Boston, MA)
- 72024BRJob Posting Title: Patient Experience Representative (3:00pm-11:30pm)Department: Patient Services-NursingAutoReqId:72024BRStatus:Full-TimeStandard ... Complex Surgical Unit at Boston Children's Hospital!! As a Patient Experience Representative in this...within scope of knowledge and authority. Initiate call for emergency services as required. b.Open and sort mail, deliver… more
- Children's Hospital Boston (Boston, MA)
- 73906BRJob Posting Title: Patient Experience Representative I (Nephrology)Department:Medicine-NephrologyAutoReqId:73906BRStatus:Full-TimeStandard Hours per ... for full time positions (prorated for part-time positions)* The Patient Experience Representative I will...call for urgent information or services, initiating call for emergency services. + Participating in the purchasing of inventory.… more
- Children's Hospital Boston (Boston, MA)
- 73873BRJob Posting Title: Patient Experience Representative (Monday-Friday 9a-5:30p )Department:RadiologyAutoReqId:73873BRStatus:Full-TimeStandard Hours per ... Category:Administration, Hospital OperationsJob Posting Description: Monday-Friday 9:00am-5:30pm Radiology - Patient Experience Representative 1. Customer… more