- Beth Israel Lahey Health (Boston, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem **Job ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- Beth Israel Lahey Health (Boston, MA)
- …taking a job, you're making a difference in people's lives.** The Practice Representative will support the Bowdoin Street Health Center , located in Dorchester, ... visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with...effectively in basic English with patients, families and medical center staff in response to routine questions.… more
- Eversource Energy (Manchester, NH)
- …diploma or equivalent _Experience_ : + One \(1\) year of related Contact Center of Customer Service experience \(many include hospitality, retail, etc\.\) either ... Role and Scope of Position: An entry level position within the Contact Center \. Duties include work associated with receiving and responding to customer telephone,… more
- CDM Smith (Chelmsford, MA)
- …in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery **Group:** WAF ... existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years… more
- Allegion (Boston, MA)
- …which recognizes the most engaged workplace cultures in the world._ **Customer Service Representative - Stanley Access Technologies, Remote Full Time** **Shift: ... thinkers, and communicators who excite and inspire others. **Customer Service Representative ** Stanley Access Technologies seeks a...+ Initiate and follow up on required action in response to customer service change requests, by… more
- Tufts Medicine (Lowell, MA)
- …are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on ... system demographic and financial information for scheduled visits and completing pre- service collection of patient liability (including, but not limited to… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Burlington, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. **Knowledge:** Ability ... a difference in people's lives.** We are seeking a full-time Practice Representative (40 hours/week, day shift, Monday through Friday) to support the Dermatology… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... service that supports departmental and hospital operations. This Sr. Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- The Cigna Group (Boston, MA)
- …patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients receive the ... required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Beth Israel Lahey Health (Brookline, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Beth Israel Lahey Health (Burlington, MA)
- …patient insurance coverage using real time eligibility (RTE); reviews the insurer's response to each verification request and takes appropriate action based on this ... response . 20. Applies the appropriate guarantor and insurance to...Maintain strict adherence to the Lahey Hospital and Medical Center (LHMC) Confidentiality policy. 23. Incorporate LHMC Standards of… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge ... peer-to-peer learning forums. + Serves as first level of response for issues requiring escalation by the Triage Supervisors...service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules and… more
- Fresenius Medical Center (Framingham, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Londonderry, NH)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification ... requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond… more