- City of New York (New York, NY)
- …completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... - Review & prioritize PO tickets for escalation to Deputy Directors for Service Desk and Procurement Operations ; - PQL Management (creation and maintenance);… more
- City of New York (New York, NY)
- …or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties ... enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service - Educate stakeholders about… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service . TO APPLY External applicants,… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... responsible for maintaining a collaborative environment for all peers. Service Desk Operations is seeking...Operations is seeking an Assistant Director / Business Analyst . Duties include: - Document and effectively communicate design… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve...of customer service to OMB staff. The analyst will contribute to improving IT operations … more
- GovCIO (Trenton, NJ)
- …and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by ... **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting...various shifts to support 24 by 7 by 365 operations * Must be able to participate in on-call… more
- TEKsystems (New York, NY)
- Description The Service Desk Analyst is responsible for providing telephone support for Firm applications, PCs, laptops, tablets, smartphones and telephone ... Strong attention to detail, analytical and problem solving skills * Strong customer service skills * Ability to master functionality of new Firm applications quickly… more
- Bloomberg (New York, NY)
- Electronic Trade Desk Analyst (FXGO), Enterprise Services, Financial Solutions Location New York Business Area Sales and Client Service Ref # 10045382 ... for our customers and employees alike. Our team comprises several key pillars: sales, service , operations , culture and brand. As a department, we are united by… more
- Robert Half Technology (New York, NY)
- Description We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and offers ... Responsibilities: * Provide end-user support by addressing technical issues and resolving service desk tickets efficiently. * Troubleshoot and resolve problems… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure ... smooth operations across various systems and platforms. This is a...basic troubleshooting across various systems. * Familiarity with managing Service Desk tickets. * Experience working with… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical ... support to ensure smooth operations and assist users with their IT needs. This...in system updates and rollouts. * Provide exceptional customer service and communicate effectively with users to address their… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... Services. Operations Support + Manage printer maintenance and toner service . Internal Operations + Conduct one-on-one instruction. + Maintain documentation… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst I to join our team in New York, New York. In this role, you will provide technical support, ... troubleshoot issues, and ensure smooth operations of IT systems and networks. The ideal candidate brings a proactive approach to problem-solving and excels in… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... responsible for maintaining a collaborative environment for all peers. Service Desk Operations is seeking...3-5 years of experience as IT support specialist, system analyst , technical admin or an analyst in… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Technical Support Analyst I WFH Flexible * New York, NY...and advance the organization's mission. This role supports daily operations of computer hardware, software, and network services, and… more