- SMBC (New York, NY)
- …**Role Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and remote IT support for executives ensuring issues are resolved ... - Support high profile meetings and conferences along with our dedicated AV support technician - Serve as a face of IT for Executives, combining responsiveness and… more
- CSC ServiceWorks (Carlstadt, NJ)
- …keeps us grounded in purpose-driven innovation. Overview **Appliance Delivery Driver and Installation Technician ** This is no desk job. As a CSC **Appliance ... and hospitality, delivering reliable equipment, innovative technology, and responsive service . At CSC, we're in the business of making...Delivery Driver and Installation Technician ** your days will be active, **delivering and installing… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... and this role will be a part of the Service Desk team - this team is...want the end users to have a local onsite technician that they know. They won't be expected to… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...SDO Associate Director, under the direct supervision of the Tech Division's Deputy Director, will be responsible for managing… more
- City of New York (New York, NY)
- …enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...to one year of full-time experience as a Help Desk technician or other customer support role.… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- CompuCom (Trenton, NJ)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, phone, email,… more
- Robert Half Technology (Parsippany, NJ)
- …MANAGE CLINIC INVENTORY DOCUMENTATION Qualifications: * EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (EG, SERVICE DESK ) * PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ... - Workstation, Active Directory, Desktop Hardware, MS Windows 10, Desktop Imaging, Service Desk , Ticketing System Technology Doesn't Change the World, People… more
- BlackBox (New York, NY)
- …in a timely manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a ... all service calls in a timely manner, providing excellent customer service . . The Unified Communications (UC) Technician performs day-to-day installation, … more
- Cognizant (New York, NY)
- …management and end user tools. . Demonstrate proficiency in networking and service desk application support. . Exhibit excellent problem-solving skills and ... **Job Role:** Lead Desktop Support Technician **Job Location** : New York City, NY...to detail. . Have a solid understanding of IT service management principles. . Display strong communication and interpersonal… more
- BelovED Community & Empowerment Academy Charter Sc (Jersey City, NJ)
- Job Summary: As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational ... and software applications. + Customer-focused with a commitment to providing exceptional service . + Ability to work well in a collaborative team environment. +… more
- CUNY (Brooklyn, NY)
- …services and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The Full Stack Web ... technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web...SPECIFIC INFORMATION** New York City College of Technology (City Tech ) of the City University of New York (CUNY),… more
- CUNY (Brooklyn, NY)
- …services and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The IT Project ... technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web...SPECIFIC INFORMATION** New York City College of Technology (City Tech ) of the City University of New York (CUNY),… more
- Capgemini (Warren, NJ)
- …SOPs, KEDBs, operational manuals, and ITIL process documents. Collaborate with the Service Desk for shift-left initiatives and escalation handling. Provide user ... best practices. Ensure compliance with IT policies, security protocols, and service delivery standards. Generate trend analysis and performance reports for… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …and an eagerness to learn new systems. + Experience working as an IT help desk technician or in a similar customer support role + Experience using Emphasys ... state staff based in New York City provide Help Desk assistance to those users. HCR seeks a qualified...written communication skills. + Commitment to providing exceptional customer service . + Tech savvy, with experience working… more
- Allied Universal (Secaucus, NJ)
- …and other perks, depending on the position and eligibility. As a **Security Officer - Tech /Media Front Desk ** in **Secaucus, NJ** , you will serve and safeguard ... clients in a range of industries such as Tech /Media/Telecom, and more. Join a leading team where flexibility...service to clients and visitors at the front desk by performing security-related procedures and following site-specific policies.… more
- CUNY (Brooklyn, NY)
- IT Support Assistant (Hourly) - Smart Support Tech **GENERAL DUTIES** IT Support Assistants support routine operations and problem resolution of computing and/or ... They work in technical support, applications development, operations, help desk , and similar environments, as well as in the...related equipment. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- City of New York (New York, NY)
- …equipment salvages, and inventory tracking. PREFERRED SKILLS: - Excellent Customer Service experience. - Excellent understanding of Help Desk environment ... The nation's leading local health department seeks a Desktop Compliance Technician to join its award-winning, innovative technology team in revolutionizing public… more
