- Luminovo (New York, NY)
- …You want to be a strategic partner for your customers, not a transactional support agent ? You want to create measurable impact across a trillion-dollar industry? ... Customer Success Manager - USA (d/f/m) Department: ...will of course be covered by us. Jack, our Technical Account Manager & Sales for North America Matt,… more
- ADP (Parsippany, NJ)
- **ADP is hiring a Technical Support Analyst II.** in this position you will provide technical support to clients regarding the resolution of product ... Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. **At ADP we are driven… more
- Cayuse Holdings (Trenton, NJ)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service...to five (5) years of experience in computer systems, customer support or IT support .… more
- CanACRE (New York, NY)
- …expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative ... members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of...provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. Duties… more
- Kyndryl (New York, NY)
- …on building and integrating custom AI agents to solve specific, tactical customer problems. + Apply LLMs, graph reasoning, and planning to accelerate decision-making ... in migration scenarios. + Monitor agent performance, retrain models, and continuously improve autonomy and reliability. + Evaluate the effectiveness of prototypical… more
- Travel + Leisure Co. (New York, NY)
- …experiences for millions of travelers worldwide. **Job Summary** The Community Marketing Agent works with popular local attractions such as malls or theme parks ... work in a team environment within a shared space. ** Technical Skills** + Proficient in MS Excel, MS Word,...more hours per week to meet your needs and support you throughout your career with us. Travel +… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills… more
- Zoom (New York, NY)
- …dynamic needs of diverse industries. TSAs bring technicalexpertise and leadership to support our field teams and drive long-term customer value. Responsibilities ... delivering enablement content including training sessions, demos, reference architectures, and technical deep-dives. + Representing Zoom in customer briefings… more
- Zoom (New York, NY)
- …Professional Services Project Manager to drive successful ZoomContact Center and Customer Experience implementations. In this customer -facing role, you'll be ... high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is highlyvalued. About the TeamIn this role, you will be… more
- The Walt Disney Company (New York, NY)
- …Engineer** with a passion for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied ... techniques that shape industry norms,and solve complex and distinctive technical problems. The Commerce, Growth & Identity (CGI) team...analytics - all with the goal of enhancing the customer support experience. **As a Lead AI… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Amazon (New York, NY)
- …build, and scaling of core services such as tool orchestration, agent execution engine, evaluation pipelines, model serving/tuning infrastructure, and monitoring ... will work closely with applied scientists and engineers to translate prototype agent capabilities into robust, scalable production systems. You will need to rapidly… more
- Amazon (New York, NY)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- JPMorgan Chase (New York, NY)
- …where you will guide sales advisory, optimize complex problem-solving, and shape customer -centric strategies. Leverage your expertise to make a lasting impact in a ... value to customers. You will build a team of Agent Specialists to advise firmwide teams in designing and...crafting complex solutions and assessing risk to enhance the customer experience + Leverages extensive knowledge of a cluster… more
- Research Foundation CUNY (New York, NY)
- …environment with a diverse team of professionals. DUTIES AND RESPONSIBILITIES + Provide technical support to our Registry members through e-mail, chat, and ... Job Title: Registry Support Specialist PVN ID: VA-2411-006568 Category: Managerial and...interpersonal skills, both written and oral. + Must possess customer service skills necessary to effectively and professionally assist… more
- Highmark Health (Trenton, NJ)
- …and foster internal relationships across the corporation. + Provide analytic and consultative support to a broad spectrum of internal customer areas and external ... data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support … more
- Coinbase (Trenton, NJ)
- …environment. *What you'll be doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's...on their design and implementation. * Be a thoughtful technical voice and support your team in… more
- Deloitte (New York, NY)
- …of the other designations: + Licensed Attorney (or foreign equivalent) + Enrolled Agent + Project Management (PMP) + Other Technical Certifications: + Microsoft ... Product Support Manager - Global Employer Services Technology Center...you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an… more
