- Hartford Hospital (Middletown, CT)
- …79 Jefferson St HH Bliss Wing (10064) Shift Detail: Full time first shift with call , weekend and holidays New Hire Eligible For Sign-On Up To $10,000!* Work where ... hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients....modalities This position is clinical 100%. May require mandatory call as needed. Qualifications Licensure / Certification / Registration:… more
- Hartford Hospital (Hartford, CT)
- …and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by ... being home to the largest robotic surgery center in the Northeast and the Center ...Open Heart program, including transplant and Heart failure surgeries. On- call obligation required for covering week nights and both… more
- Fair Haven Community Health Care (New Haven, CT)
- …equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, operational, ... and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC). This role ensures efficient, patient-centered scheduling and… more
- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical ... while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records.… more
- Trustmark (Hartford, CT)
- …our colleagues, clients and communities. **About the role** Trustmark is looking for a Call Center Representative to join the team. Responsible for responding to ... to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key… more
- Health Advocates Network (Farmington, CT)
- Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities ? Refer a friend ... & Cash in! + Travel reimbursement and per diem allowances + Employee discounts + Educational opportunities Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare… more
- Eversource Energy (Windsor, CT)
- …media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including ... as well as the ability to calculate and analyze, various call center management metrics\. + Requires Microsoft Office proficiency, including Word, Excel,… more
- Aspen Dental (Hartford, CT)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a… more
- Wheeler Clinic (Bristol, CT)
- …and access to timely and reliable transportation are required. Experience with call center software, Microsoft Office products, other software programs, and ... and growth at all stages of life. POSITION SUMMARY The Navigation Center Customer Service Representative (CSR) performs functions related to triaging all inbound… more
- Hartford HealthCare (Hartford, CT)
- …pet insurance, travel and more! *Job Description: * The Hartford HealthCare centralized call center supports patients in their scheduling needs via inbound calls ... to engage in incoming or outbound calls. We strive for first- call resolution for appointment scheduling, canceling, rescheduling, patient registration and… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized… more
- Humana (Hartford, CT)
- …claims or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer support assignments. ... also provide excellent professional development and continued education. **The claims inbound call center is comprised of a group of calls / claims / provider**… more
- Otis Elevator Company (Bloomfield, CT)
- …CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a customer service ... with accuracy. + Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness… more
- Capital One (Hartford, CT)
- …School Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in the ... Office **Preferred Qualifications:** + At least 4 years of Customer Service or Call Center experience + At least 2 years of experience in the Financial Industry… more
- CVS Health (Hartford, CT)
- …may be adjusted based on business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... requirements. **Required Qualifications** + At least 1 year of experience in call center environment, as well as experience in a social, psychological, or human… more
- SolomonEdwards (Hartford, CT)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services.… more
- WM (Windsor, CT)
- …+ None required. C. Other Knowledge, Skills or Abilities Required + Call center or customer service experience and supervisory/management skills required ... and effectively, both independently and as a team to ensure exceeding call center 's standards + Balances team and individual responsibilities and helps build a… more
- Travelers Insurance Company (Hartford, CT)
- …products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, ... from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and… more