- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... the customer experience and build relationships. The Call Center Specialist will listen to the...Center Specialist will exemplify the highest level of customer service with a focus on efficiency… more
- Moses/Weitzman Health System (Meriden, CT)
- …treatment and referral for dental emergencies, after hours, for CHC patients, via on- call service . Provides timely response to calls and document results. 6. ... as needed to complete recordkeeping and laboratory work. On call requires 24-hour availability for 1-2 weeks per month....improve clinical dental skills. 7. Exhibits excellent communication and customer service skills to external and internal… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- WM (Windsor, CT)
- …None required. C. Other Knowledge, Skills or Abilities Required + Call center or customer service experience and supervisory/management skills required + ... **I. Job Summary** Manages the daily operations of the customer service team of CSRs. Develops, implements...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- The Hertz Corporation (Hartford, CT)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (South Glastonbury, CT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- Humana (Hartford, CT)
- …(see Language Proficiency Testing below)** + **1 or more years of Call Center or Telephonic customer service experience (within the past 5 years)** ... or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer...to work remotely and use your research, resolution and customer service skills to join a Fortune… more
- M&T Bank (Plainville, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Robert Half Technology (North Haven, CT)
- …* Expertise in conducting gap analysis and delivering actionable insights. * Familiarity with call center customer service workflows and operations. * ... propose actionable strategies. * Work closely with call center teams to understand customer service workflows and optimize operations. * Create detailed… more
- CVS Health (Hartford, CT)
- …field, medical/health setting, medical billing and coding. + Experience in call center or customer service environment. + Ability to work independently, ... care plans to promote effective utilization of health services service . Promotes/supports quality effectiveness of Healthcare Services. **Position Responsibilities:**… more
- Fair Haven Community Health Care (New Haven, CT)
- …workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. + Implement tools and ... equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, operational,… more
- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical ... professionals while utilizing excellent customer service skills, accurate data entry while...managing a high volume of incoming calls in a call center environment. Schedules patient appointments and… more
- Trustmark (Hartford, CT)
- …our colleagues, clients and communities. **About the role** Trustmark is looking for a Call Center Representative to join the team. Responsible for responding to ... information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in...us they simply appreciate the personal attention and knowledgeable service . Others tell us we've changed their lives. At… more
- Health Advocates Network (Farmington, CT)
- …in your career. Our talented staffing team is committed to providing exceptional customer service , great opportunities with top pay and benefits. From Per ... Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure! Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants… more
- Wheeler Clinic (Bristol, CT)
- …health, recovery and growth at all stages of life. POSITION SUMMARY The Navigation Center Customer Service Representative (CSR) performs functions related to ... all inbound calls, scheduling appointments, and delivering World Class customer service . A Navigation Center ...to timely and reliable transportation are required. Experience with call center software, Microsoft Office products, other… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...expected that providing applicants with the highest level of customer service is primary in all responsibilities.… more
- Hartford HealthCare (Hartford, CT)
- …pet insurance, travel and more! *Job Description: * The Hartford HealthCare centralized call center supports patients in their scheduling needs via inbound calls ... Service Liaison 2 and Patient Service Liaison 3 * 1 Year Customer Service Experience required. * High school diploma/GED equivalent OR a minimum of 2… more
- Eversource Energy (Windsor, CT)
- …and First Contact Resolution\. + Monitors inbound call volumes, individual and center performance and quality metrics, and customer feedback to ensure all ... years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
