- City National Bank (Newark, DE)
- …lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending ... on predetermined deadlines. + Will assist in the rollout of CNB's Data Governance reporting and strategy structure that includes: Data Governance and Policy,… more
- General Motors (Dover, DE)
- …Edge (Preferred Qualifications):** + Experience with Salesforce data . + Experience with Contact Center data . + Experience with Customer Event data ... Data Science Innovation Hub functions in a matrixed reporting structure to develop data products for applied analytics solutions. Initial focus will be on… more
- Lincoln Financial Group (Dover, DE)
- …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
- University of Delaware (Newark, DE)
- …Operations unit is a centralized team dedicated to supporting all core facilities reporting to the Research Office. The core facilities support research and teaching ... addition, the team is charged with ensuring compliance with federal service center and UD policies, with financial oversight governed by 2CFR200, Uniform Guidance.… more
- Highmark Health (Dover, DE)
- …and provincial laws to ensure compliance and manages remediation and ways our employees contact HR Services Center . Maintains a high level of customer service, ... and liabilities and the general ledger interface that includes data for financial reporting and cost allocations....any and all users. If you would like to contact us regarding the accessibility of our website or… more
- City National Bank (Newark, DE)
- …lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending ... the risk. The Analyst should be adept at analyzing data and providing data -driven recommendations to optimize...steps are taken to mitigate the risk. + **Fraud Reporting ** : Develop, disseminate and present fraud metrics, which… more
- Evolent Health (Dover, DE)
- …with payers and primary care providers. In 2022, the most recent year of data available, ECP generated over $55M of savings for Medicare in the Shared Savings ... leadership of functions integrated across Evolent, including Analytics, Actuarial, Data /Technology, Finance, Growth, and Product Development + Builds and maintains… more
- DLA Piper (Wilmington, DE)
- …veteran. Job applicant poster viewing center . (https://mandatoryview.com/?LicenceId=09b17fa3-b781-4022-bfdd-ec61a570463c&ProductType=OnlineApplicant)_ DLA Piper is, ... spreadsheets, databases, and MS Office software applications + Strong presentation, reporting and communication skills + Working knowledge of general accounting… more
- BJs Wholesale Club (Elsmere, DE)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... thinking and sound decision-making thorough knowledge and utilization of business data . + Lead through change. Model leadership competencies to build credibility… more
- BJs Wholesale Club (Elsmere, DE)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... thinking and sound decision-making thorough knowledge and utilization of business data . + Lead through change. Model leadership competencies, build credibility and… more
- Evolent Health (Dover, DE)
- …subject matter expert for Operations and support ad hoc analysis and data requests including highlighting unexpected variances / trends and engaging business leaders ... to jointly investigate these items + Bring creativity and data -driven depth to solutioning opportunities with Operations + Continuously improve our models as our… more
- JPMorgan Chase (Wilmington, DE)
- …or more modern programming languages and database querying languages + Experience in Contact Center Technology with Omni channel implementation on AWS + Strong ... development + Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in...develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software… more
- Guardian Life (Dover, DE)
- …confidentiality standards as set by Guardian and applicable legal requirements ** Reporting Relationships** + This position reports to the Team Leader **Functional ... toggle, etc.) including ability to quickly input / retrieve data while working with customer on the telephone +...Service and insurance industry. + 2-3 years of Call Center experience is preferred. + Internet speed at a… more
- Evolent Health (Dover, DE)
- …into roadmap. + Partner with Evolent analytics leadership on scalable performance reporting for our Tech & Services provider network. + Monitor provider network ... developing strategy in partnership with product teams by leveraging data analytics to identify opportunities for continuous improvement. +...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Ricoh Americas Corporation (Dover, DE)
- …and Responsibilities �. Responsible for daily operations of a mail room, copy center , or scanning facility including operating office equipment such as: PC, Copiers, ... �. Shipping & Receiving, Delivering and Processing of Mail �. Handles formal contact with the customer, on a daily basis. �. Responsible for effective implementation… more
- IMSolutions, LLC (Dover, DE)
- …work, including thorough analysis from extensive research and compiling statistics and data . + Support price analysis, negotiation, and the appropriate use of funds ... business, policy, and analytical work, including research and compiling statistics and data . + Prepare various documents to include Memorandums for Record (MFR), and… more
- Verint Systems, Inc. (Dover, DE)
- …sales and partner channels, as well as having a deep understanding of the contact center market landscape, competitive analysis, and pricing strategy. A strong ... Platform Strategy, driving overall business growth. This role is reporting into the Verint Product Organization, and you will...understanding of SaaS business models, Data , AI, and enterprise IT ecosystems is required. You… more
- MAG (Aberdeen Proving Ground, MD)
- …not limited to: + Serve as a member of the Product Support Team; directly reporting to the Team Lead + Create, develop, review, validate, verify, and update military ... + Develop and update the LandWarNet + Monitor and manage Mission Command Support Center (MCSC) trouble tickets + Incorporate lessons learned from NET/NEF and MCSC to… more
- Sutherland Global Services (Dover, DE)
- …of the US healthcare and hospital industry + Customer service experience; contact or Call Center experience preferred. + Strong typing (60WPM), ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Sutherland Global Services (Dover, DE)
- …Promote-from-within advancement opportunities + Experience working in a customer service or contact center environment with a passion for providing an ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more