- JPMorgan Chase (Chicago, IL)
- …elevate every client interaction. As a Client Solutions Architect Director in Digital Channels & Connectivity , you are a technical expert for a set ... onboarding experience + Functions as subject matter expert across digital channels , open-banking and emerging technologies integration solutions; including… more
- JPMorgan Chase (Chicago, IL)
- …successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, ... you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and… more
- NTT America, Inc. (Chicago, IL)
- …customer service and contact center management tools and processes (eg ACD, Digital , ITSM tools, CRM applications, Reporting, etc.). This person will oversee contact ... center operations ensuring high levels of customer satisfaction and fulfillment of client needs, champions the success of all performance and SLA goals and fosters a… more