- Celestica (Boston, MA)
- …development - from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface ... Business Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and… more
- Oracle (Boston, MA)
- …and build bridges and relationships are a must. We are specifically looking for a customer centric technical program manager to join the Oracle Health Group. ... you will have the responsibility of ensuring that our customer 's business requirements are met. Soft skills to motivate,...and / or infrastructure changes; track and report on program achievements. + Drive execution for on-time, on-scope delivery… more
- Oracle (Boston, MA)
- …center with the focus on excellence. We are specifically looking for an experienced and customer -centric product or technical program manager to join the OCI ... **Job Description** Manage the development and implementatiYou will be leading customer and product contracting and operational efforts from within this group. Work… more
- Celestica (Boston, MA)
- …CO1-MBD-CBU **Job Level:** Level 10 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit (GCBU) Program Manager acts as ... Unit (GCBU) **Role:** Consultant 1 (CO1) **Job Title:** Consultant, Customer Business Unit Program Mgmt 1 **Job...critical operational key performance indicators (KPIs), and meeting defined program goals. The Program Manager … more
- Coinbase (Boston, MA)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... fully supported. The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of… more
- SOS International LLC (Boston, MA)
- …for upcoming assignments. + Perform other duties as assigned by the customer or the Program Manager . **Qualifications** Minimum Requirements ... in Boston, Massachusetts to support our federal law enforcement customer . The Spanish Linguist will provide operational support to...subpoenaed to testify. + Maintain regular communication with the program manager and keeping them informed of… more
- Liberty Utilities (Blackstone, MA)
- …and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes customer ... Manager , Voice of the Customer Insights...responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program . This program … more
- Hilton (Boston, MA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates… more
- PulteGroup (Westborough, MA)
- …your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...available. In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a...customer centric approach and helping to build the program . In this role you will also become a ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong business… more
- Oracle (Boston, MA)
- …improve overall customer satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend ... **Job Description** **Support Program Manager ** **Location: United States** **MUST...solutions to our customers. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. While the… more
- CBRE (Boston, MA)
- MEP Coordinator Program Manager - Remote Central Job ID 249344 Posted 24-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer ... is seeking an experienced MEP Coordinator. EBMS Mechanical Electrical Plumbing (MEP) Coordination Program Manager 's Essential Functions: The EBMS MEP Program … more
- Coinbase (Boston, MA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Proofpoint (Boston, MA)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... manner, and meeting presence within all levels of the customer 's organization + Strong project and/or program ...the customer 's organization + Strong project and/or program management skills and high attention to detail +… more
- Curia (Hopkinton, MA)
- Manager , Program Management in Hopkinton, MA...+ Direct and establish the departmental objectives of the Program Management team + Work as a customer ... our work has the power to save lives. The Manager , Program Management, is responsible for providing...and mitigate risks, ensure profitability of projects and champion customer satisfaction. Curia is a global contract development and… more
- American Airlines (Boston, MA)
- …a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the development of ... member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use...right tools, resources and support you need. + 401(k) Program : Available upon hire and, depending on the workgroup,… more
- TD Bank (Boston, MA)
- …with our long-term strategy of designing stores that enable advice. The Senior Manager , Store Strategy & Transformation leads the program management component of ... process improvement opportunities, with measurable results and positive impact to Customer , Employee, capacity, service levels and/cost to serve + Supports vision… more
- Commonwealth Care Alliance (Boston, MA)
- …& Performance Position Summary: The Behavioral Health (BH) Provider Engagement Program Manager is responsible for cultivating strong, collaborative relationships ... CCA's mission and supporting high-quality, coordinated care for members. In this role, the Program Manager acts as an account manager , relationship … more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Lead Program Manager to oversee and guide the execution of a multiple software development program . This ... budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading ...from technical, manufacturing and administrative areas. + The Lead Program Manager (LPM) serves as the overall… more