- Repligen (Waltham, MA)
- …in the world. We foster a culture of purpose, collaboration, and shared success -where every voice matters and every contribution drives progress. Join us! Why you ... will be felt on a global level.Your impact?The Product Manager is responsible for developing and implementing the Process...and tactics to ensure YOY business growth and strong customer satisfactionObtain VOC that feeds improving PLM as well… more
- Repligen (Waltham, MA)
- …in the world. We foster a culture of purpose, collaboration, and shared success -where every voice matters and every contribution drives progress. Join us!We are ... based in Waltham, MA, and will report to the Senior Manager of Supplier Quality.Responsibilities Supplier Performance Monitoring and ReportingCollect, analyze, and… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience in … more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA, US Job ID: 54474 Category: Sales and Business development **Stratasys is a world leader in 3D printing!** ... bring agility to manufacturing and supply chains, and improve patient care. **Software Customer Success Manager ** . This role is pivotal in ensuring our… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- SAP (Burlington, MA)
- …a team that wants you to grow and succeed. We are seeking a Digital Customer Success Manager for SAP's Business Transformation Management (BTM) Suite, ... ideas and innovative way of thinking to the team. Internally, as a Digital Customer Success Manager , you play a critical role to ensure our customers are… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their ... positive impact to the world around us. **Your role and responsibilities** * A Customer Success Manager opportunity in IBM might be different to what you're… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- Forrester (Cambridge, MA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- Confluent (Boston, MA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- Cengage Group (Boston, MA)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- Datavant (Boston, MA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant experience in CS,… more
- JPMorgan Chase (Boston, MA)
- …technology and industry partnerships to deliver actionable insights that drive investment success . This is your opportunity to collaborate with top talent, innovate ... worldwide. **Job summary** As a Performance and Risk Analytics Manager in the Performance and Risk Analytics Team, you...to our global workforce are directly linked to our success . We are an equal opportunity employer and place… more
- Acxiom (Boston, MA)
- …helping brands achieve the number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with a fast-changing future of ... growing channels, data and technology. By understanding the customer , marketers can communicate with relevance everywhere and drive...who are the single most important driver of our success . We're looking to hire people who share our… more
