- Red River (Lexington, MA)
- …affect others; you seek to make those around you successful. **We are seeking a seasoned** ** Service Desk Delivery Manager ** **to lead the delivery ... ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1. ** Service Delivery Management** + Oversee end-to-end delivery of… more
- Applause (Framingham, MA)
- …for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Service Desk Manager , you will lead our global Service ... experience in IT management, with a strong focus on service delivery , team leadership, and process optimization....of our user base on a global scale. The manager will report to the Director of Information Technology,… more
- GovCIO (Boston, MA)
- …on-going issues and mitigate future issues + Reports all activities and observations to the service desk manager and assists in finding resolutions to all ... service desk analyst team lead monitors service delivery activities to ensure service...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Boston, MA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...after one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote… more
- Omni Hotels (Boston, MA)
- …+ Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to guest inquiries and ... guest information to designated departments/personnel (ie, special requests, amenity delivery ) + Maintain confidentiality of all guests and hotel information… more
- Commonwealth Care Alliance (Boston, MA)
- …tasks and is responsible for ensuring staff provide quality patient care and service delivery through proactive work and by responding to inquiries immediately ... Patient Access is responsible for the successful administrative support of Care Delivery . programs. Under the supervision of the Manager of Patient Access… more
- St. Francis House (Boston, MA)
- …Engagement Services within the Behavioral Health Department. This role balances direct service delivery with clinical supervision and team leadership, providing ... care coordination, as well as supporting internal and external service navigation. The Manager plays a key...Physical Requirements: + Prolonged periods of sitting at a desk and working on a computer. + Must be… more
- Datavant (Boston, MA)
- …+ Foster a service operations environment focused on customer satisfaction, service delivery excellence, and continuous quality improvement. + Meet deadlines ... to realize our bold vision for healthcare. The Operations Manager serves as a key role on the leadership...technologies and processes. + Commitment to customer satisfaction and service delivery excellence. + Ability to maintain… more
- Coinbase (Boston, MA)
- …Our IT Operations team is seeking a highly skilled and experienced Technical Program Manager (TPM) with a strong background in site builds to elevate the quality and ... relationships and contract negotiations for critical services, including Internet Service Providers (ISPs), low voltage contractors, network equipment vendors,… more
- Omni Hotels (Boston, MA)
- …room deliveries, telephone and internet requirements, box storage and delivery , power requirements, group hospitality/office/registration desk requirements, ... an employee of this historic property. Job Description The Social Catering Sales Manager is responsible for all aspects in the selling, contracting, and servicing of… more
- MRC Global (Bellingham, MA)
- …gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service ... process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, process customer orders, and resolves customer… more
- Beth Israel Lahey Health (Burlington, MA)
- …standard work, policies, and procedures. The performance of the Medical Assistant in the delivery of empathetic and efficient care and service will have a direct ... the Medical Assistant is responsible for assisting in the delivery of high quality and safe clinical care. S/he...issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit-based QI activities and… more
- CBRE (Boston, MA)
- …guidelines. Maintain the integrity of databases and other digital tools associated with service delivery . + Develop and maintain vendor partnerships with the ... will be responsible for supervising employees that oversee the delivery of workplace experience services. This job is part...preferred. Minimum of 4+ years of related (eg Front Desk , Concierge, Hospitality, Room Management, or Customer Service… more
- Fresenius Medical Center (Attleboro, MA)
- …care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth in the ... ongoing performance of other PCT's. + Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education… more
- Beth Israel Lahey Health (Winchester, MA)
- …of payroll time sheets. Coordinates the effective operation of the front desk insuring a customer service focus while gathering appropriate information ... resource for others within the organization. Works closely with Practice Operations Manager to communicate practice needs, problems, and concerns and to communicate… more
- Fresenius Medical Center (Wellesley, MA)
- …federal regulations. + Performs all essential functions under the direction of the Clinical Manager and with the guidance from the Educator, Preceptor or a CAP RN 2, ... as indicated and notifies Team Leader, Charge Nurse, Clinical Manager or Physician as needed. + Recognizes aspects and...aspects of the daily provision of safe and effective delivery of chronic hemodialysis therapy to assigned patients. +… more
- Pacific Northwest National Laboratory (Boston, MA)
- …Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, Employee Self Service , Payroll, Benefits, Compensation, Time and ... in Oracle Cloud HCM, collaborating closely with HR business stakeholders, delivery teams, implementation partners, and cross-cutting ERP workstreams such as… more
- BJs Wholesale Club (Stoneham, MA)
- …grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and ... plans vary by location Job Summary Working closely with the Assistant Club Manager , the Omni Supervisor is responsible for providing leadership and direction within… more
- Fresenius Medical Center (Westwood, MA)
- …federal regulations. + Performs all essential functions under the direction of the Clinical Manager (CM) and with the guidance from the Educator, Preceptor or a CAP ... as indicated and notifies Team Leader, Charge Nurse, Clinical Manager or Physician as needed. + Recognizes aspects and...aspects of the daily provision of safe and effective delivery of chronic hemodialysis therapy to assigned patients. +… more
- Boston University (Boston, MA)
- …duties as necessary. They ensure professional, courteous, fair, consistent, and safe service delivery throughout the University and assigned areas of ... and supported. The Public Safety Officer reports to the Public Safety Operations Manager . They will be expected to accomplish assignments and tasks assigned by… more