• Amazon Connect Contact

    Cognizant (Minneapolis, MN)
    **About the role** We are seeking an ** Amazon Connect Contact Center Lead** with 10 to 12 years of experience to join our team in an onsite work model. ... to solve those needs. . Lead the implementation of Contact Center Transformation solutions that meet business...Center Transformation solutions that meet business requirements, leveraging Amazon Connect and other AWS services. .… more
    Cognizant (06/14/25)
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  • Senior Software Engineer ( Amazon

    US Bank (Hopkins, MN)
    …excel at-all from Day One. **Job Description** This role is for Amazon Connect Senior Software Engineer within the cloud contact center team. **Primarily ... Minimum of 5 years hands on experience in a Banking industry on Amazon Connect platform is preferred. Ability to work in a fast-paced delivery environment is… more
    US Bank (06/05/25)
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  • Selling Partner Support Specialist, Connect

    Amazon (MN)
    …Basic Qualifications - 1+ year of experience working with external customers within a contact center environment - Proven ability to conduct in-depth analysis of ... Qualifications - 2+ year of experience working with external customers within a contact center environment - Proven ability to demonstrate empathy with Selling… more
    Amazon (06/11/25)
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  • Workforce Optimization Manager

    Pearson (St. Paul, MN)
    …+ Experience working within CRMs, specifically SalesForce + Experience with contact center ecosystems, such as Nice InContact, Amazon Connect , & Five9 ... analysis + Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center + Must have expert knowledge in MS Office suite - specifically… more
    Pearson (05/12/25)
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