- State of Minnesota (St. Paul, MN)
- **Working Title: Contact Center Phone Agent - Revenue Examiner 1** **Job Class: Revenue Examiner 1** **Agency: Revenue Dept** + **Job ID** : 89538 + ... resources, and training and development opportunities. As a Call Center Agent with Business Registration, you will...tax responsibilities. Agents contribute to the success of the contact center by reinforcing policies and procedures… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Resource Representative Call Center Agent ** **Job Class: State Program Administrator** **Agency: Revenue Department** + **Job ID** : 89421 + ... you will assist Internal and external customers over the phone and by email. You will provide assistance to...**Minimum Qualifications** * Experience working in a call / contact center environment. * Customer service experience.… more
- Intermountain Health (St. Paul, MN)
- **Job Description:** The RN in the Clinical Communication Call Center ensures a superior customer service experience for all who interact with the Clinical ... Communication Call Center . The RN provides consultation, education, and strategic guidance...related to patient questions and health needs via a phone , email, text or other communication method. The Registered… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** $15.00-$17.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Zoom (St. Paul, MN)
- …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is ... operations. Responsibilities + Managing complex project portfolios for Zoom Contact Center , Virtual Agent , WFM,...today help people communicate better with products like Zoom Contact Center , Zoom Phone , Zoom… more
- Navient (St. Paul, MN)
- …may arise. + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable ... our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer… more
- Zoom (St. Paul, MN)
- …platform for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone , Zoom Events, Zoom Apps, Zoom Rooms, ... Maintaining fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent… more
- CGI Technologies and Solutions, Inc. (Minneapolis, MN)
- …archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will-call counters: o At the Information Station, ensure ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more