- Paladin Technologies (Minneapolis, MN)
- …and troubleshooting of IT and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper routing and resolution of ... + 2+ years' experience supporting users in a remote help desk environment preferred. Preferred Qualifications +...coast across the United States and Canada, and nearly 1 ,700 talented and committed professionals dedicated to custom-crafting and… more
- Lumen (St. Paul, MN)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... world and shape the future. **The Role** The Operations Technician III - Federal is a highly skilled network...CSU/DSU, and carrier services, using advanced diagnostics across Layer 1 , 2, and 3. + Analyze network troubles, assess… more
- TEKsystems (Roseville, MN)
- …skills + Positive attitude and willingness to learn + Experience in scheduling or help desk support + Familiarity with Excel and CRM systems Work Environment: ... seeking service for company products. + Troubleshoot issues and schedule service technician visits. + Log all customer interactions in the internal CRM system.… more
- ABcom (New Brighton, MN)
- …Responsible for safety, tools, equipment, product, and communication with lead technician /project manager. Scope of the position: This position reports to the ... policies, procedures, and guidelines. + Acts as advisor to help resolve job related issues. Keep Lead/Foreman, SUP, VPO,...of voice, video, data, and security infrastructure. + Experience: 1 .5 - 3 years industry experience + Skills: A… more