- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- Merchants Bank (Caledonia, MN)
- …for ensuring the Processing and Closing teams provid exceptional customer service experience for all customers, lenders, teammates, as well other contacts, ... within the following roles: (1) Mortgage Loan Processor I, II , III, (2) Mortgage Closer I, II ,...This includes management and scheduling for the Processing Help Desk as well as the Disclosure Desk … more