- Robert Half Technology (Bloomington, MN)
- …resumes to sally.lander@roberthalf(.com). Requirements + Minimum of 3 years of experience in a Help Desk Analyst role or similar IT support role. + 1+ year ... of proven experience and familiarity with ServiceNow IT Service Management (ITSM) administration and application functionality. + Ability to handle escalated… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Materials Management / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + ... As a Help Desk Analyst within the Defense...range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach… more
- Robert Half Technology (St. Cloud, MN)
- …systems, hardware, and networks * Familiarity with remote desktop applications and help desk software * Excellent problem-solving skills with the ability ... support tickets and SLAs using common incident management platforms such as ServiceNow and Remedy. + Educate end users on technology best practices. Interested… more