- Cognizant (Minneapolis, MN)
- **About the role** We are seeking an ** Amazon Connect Contact Center Lead** with 10 to 12 years of experience to join our team in an onsite work model. ... to solve those needs. . Lead the implementation of Contact Center Transformation solutions that meet business...Center Transformation solutions that meet business requirements, leveraging Amazon Connect and other AWS services. .… more
- US Bank (Hopkins, MN)
- …excel at-all from Day One. **Job Description** This role is for Amazon Connect Senior Software Engineer within the cloud contact center team. **Primarily ... Minimum of 5 years hands on experience in a Banking industry on Amazon Connect platform is preferred. Ability to work in a fast-paced delivery environment is… more
- Hilton (St. Paul, MN)
- …hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform _,_ you will bring your technical and contact ... Product & Automation, you will help grow the Hilton contact center experience with an eye toward...achieved the desired outcomes + Knowledge of telephony systems \( Amazon Connect preferred\), NLP \(Qualtrics preferred\), Scorecards… more
- Pearson (St. Paul, MN)
- …+ Experience working within CRMs, specifically SalesForce + Experience with contact center ecosystems, such as Nice InContact, Amazon Connect , & Five9 ... analysis + Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center + Must have expert knowledge in MS Office suite - specifically… more