- Trustmark (St. Paul, MN)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (St. Paul, MN)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Fairview Health Services (Minneapolis, MN)
- …pharmacy technician training program One-year pharmacy technician experiecne in a call center environment **Benefit Overview** Fairview offers a generous ... based specialty pharmacy in the nation as a Pharmacy Technician Services Representative 2. This position provides telephone support to pharmacy patients, providers… more