- Carrington (St. Paul, MN)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Lumen (St. Paul, MN)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Lumen (St. Paul, MN)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Lumen (St. Paul, MN)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... **The Role** The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought… more
- System One (Minneapolis, MN)
- Administrative / Customer Service - Support **Employment Type:** Contract/Temp **Date Posted:** 5/16/2025 **Location:** Minneapolis, MN **Pay Range:** $23.00 - ... Services CoE and cross-functional project support while providing excellent customer service . (Must be able to be...and efficient results + Learning mindset + Change management advocate + Self-starter **Education & Experience** + High School… more
- Cabela's (Rogers, MN)
- Pay Range: $15.00 - $20.50 **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- Confluent (St. Paul, MN)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (St. Paul, MN)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Confluent (St. Paul, MN)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... This role is offered to active duty service members who are enrolled in the Skillbridge...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Logitech (St. Paul, MN)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for customer -centric decision-making… more
- CH Robinson (Eden Prairie, MN)
- …this by cultivating trust, aligning with executive-level contacts, and serving as a customer advocate . If you're passionate about driving results and building ... CH Robinson is hiring a ** Customer Success Manager** to grow and retain primary...strategies and reviews + Provide guidance and mentorship to Service Delivery teams while fostering a collaborative, growth-focused team… more
- Nutanix (Minneapolis, MN)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- PagerDuty (St. Paul, MN)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to… more
- Verint Systems, Inc. (St. Paul, MN)
- …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... At Verint, we believe customer engagement is the core of every global...with key clients, acting as a trusted advisor and advocate + Ensure customers remain renewal-ready by proactively addressing… more
- Compass Group, North America (St. Paul, MN)
- …Full time & part time; weekends required, more details upon interview. + Requirement: Prior customer service & food service experience is required. + Pay ... us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an...accurately explains them to customers. + Serves as an advocate of selling techniques to the customer … more
- The Toro Company (Bloomington, MN)
- …mass merchant, or end customer service channel to deliver customer focused operational excellence and be an advocate for product quality. Sponsorship: ... assets and training are completed for product release. + Customer Relations: Support, advocate and provide a...strong relationships with distributor, dealer, mass merchant, or end customer personnel such as service technicians, shop… more
- SHI (St. Paul, MN)
- …and implement communication strategies, and coach others to improve their communication skills. Customer Service : Can lead strategic customer service ... knowledge and work as part of a team * Advocate SHI Services to SHI Account Executives and their...initiatives, inspire others to prioritize customer service , and foster a culture of continuous customer… more
- Cardinal Health (St. Paul, MN)
- …+ Proactively address service issues and ensure rapid resolution to protect customer satisfaction. + Serve as a strong advocate for the customer ... with internal teams including Sales, Operations, GPO Services, Clinical Solutions, and Customer Service to deliver seamless support. + Coordinate with Navista… more
- Deloitte (Minneapolis, MN)
- …all levels of the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset. + Adept at conducting ... An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for...and uncover new opportunities based on user needs. + Advocate for research findings in a compelling way that… more
- Prime Therapeutics (St. Paul, MN)
- …functional areas to enhance collaboration, and ensure delivery of exceptional service . The Assistant Vice President Client Engagement identifies needed investments ... objectives. **Responsibilities** + Serve as primary relationship and contract owner, advocate and point of escalation for assigned account/s; leverage an intimate… more