- Wells Fargo (Shoreview, MN)
- …This person will build the conversational experience for our new Wells Fargo Voice Self - Service platform, using the latest AI techniques including Google ... contact center experiences + Proven use cases that include the creation of self - service voice flows including complex product and customer needs + Experience… more
- Humana (St. Paul, MN)
- …To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self -provided internet service of Home or Hybrid Home/Office associates must ... +5 years of experience in applied ML, with at least 3+ in conversational AI, human-in-the-loop systems, or agent UX optimization + Experience with large-scale ETL… more
- Deloitte (Minneapolis, MN)
- …and stakeholder engagement and reduce service delivery costs. We develop voice and text-based conversational solutions that increase engagement to improve ... for their businesses. About the Position Are you an enthusiastic, self -motivated, and energetic sales professional with demonstrated sales success and a… more
- Kyndryl (St. Paul, MN)
- …+ Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and execute transformation roadmaps ... learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + Design omnichannel orchestration strategies (… more