- CVS Health (Jefferson City, MO)
- …care more personal, convenient and affordable. **Position Summary** As a Services and Benefits Call Center Agent , you will handle incoming and outbound ... will include data entry, backorders and off-phone activities as needed. As a Call Center Agent , you are responsible for ensuring superior service for our… more
- The Hartford (Creve Coeur, MO)
- …since 1984. As a Personal Lines Auto and Home insurance Licensed Agent you will be responsible for providing comprehensive insurance solutions, evaluating risk ... Our customer-centric approach guides all our actions. We place the customer at the center of everything we do. Our team fosters open communication and thrives in a… more
- Mass Markets (MO)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
- Mass Markets (MO)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... / hour POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer… more
- Mass Markets (MO)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... POSITION OVERVIEW Job Title: Spanish Licensed Health Insurance Agent Job Type: Full-Time MCI is a leading...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- TEKsystems (Kansas City, MO)
- …a time. The perception that we need to give is that you are working in a call center , not at home. A dog barking, a doorbell ringing would be considered ... 1. Job Duties- what lines of Allstate business will Agent 's support? (Homeowners/auto/personal) etc.? + We support everything that...unacceptable during a call . * Approximately 15-20 associates report to a Team… more
- Mass Markets (MO)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW REMOTE LICENSED PROPERTY & CASUALTY INSURANCE AGENT We are hiring licensed insurance agents who...sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
- Acosta Group (St. Louis, MO)
- …required. *Must be able to type/keyboard a minimum 35 WPM. *Two years' call center experience required. *Exceptional customer service skills required. *Microsoft ... **Customer Service Agent ** **General Information** **Company:** PRE-US **Location:** St Louis,...you do?** *Aid retail associates and Premium representatives that call into our contact center . *Assist callers… more
- Health Advocates Network (Jefferson City, MO)
- …problems remotely in a help desk support capacity. + At least one year of call center experience. + High School diploma or Equivalent. + Customer-oriented: A ... Network is currently seeking a **Help Desk Customer Service Agent ** to work at a facility in **Jefferson City...If you have any questions, please feel free to call at **###** and ask to speak with **Brenda**… more
- Lifetime Destinations (Springfield, MO)
- …computer skills with a willingness to learn new software. + Previous experience in a call center or sales environment with a focus on ticket or vacation sales ... We are seeking a dedicated Activations Agent to join our team. In this role, you will be responsible for communicating with customers in regard to their vacation… more
- Acosta Group (St. Louis, MO)
- …* Must be able to type/keyboard a minimum 35 WPM. * Two years' call center experience required. * Exceptional customer service skills required. * Microsoft ... you do? * Aid retail associates and Premium representatives that call into our contact center . * Assist callers with service order questions, job instructions,… more
- Vail Resorts (MO)
- …to use a PC as well as Microsoft Office Suite and ability to quickly learn call center phone systems. + Distraction free environment and workspace + Cell phone ... of urgency, recognizes the importance of adhering to contact center protocols and customer service standards. + Ability to...standards. + Ability to work well with the contact center team as a whole. This means actively contributing… more
- HomeSafe Alliance (Jefferson City, MO)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- BUNZL (Kansas City, MO)
- …High School diploma or GED required + 3+ months customer service experience + Prior call center experience is strongly preferred + Ability to handle high call ... Account Customers, Bunzl branches, and the corporate office. The agent is expected to answer incoming calls with the...of quality service and the lowest error rates. The agent will handle customer inquiries, questions regarding products, and… more
- Magellan Health Services (Maryland Heights, MO)
- …position is responsible for monitoring Care Management Center (CMC) service levels, call center activity, and resources on a real time basis ensuring service ... position will work closely with the leadership of the call center teams on optimization of Automatic...Responsible for coordination, production, accuracy and timeliness of ACD agent , team and overall CMC reports for both internal… more
- CenterWell (West Plains, MO)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
- Teleperformance USA (MO)
- …computer system + Proven oral & written communication skills + 6 months Call Center experience, preferred + Logical problem-solving skills + Availability to ... your future!** How do you become a Licensed Insurance Agent ? Teleperformance offers a 5-day paid training to help...Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?… more
- Mass Markets (St. Joseph, MO)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inside sales, back-office, chat, or administrative support in a contact center environment + Excellent organizational, written, and oral communication skills +… more
- Humana (Jefferson City, MO)
- …the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center , marketing, and offline platforms for a unified ... strategy + Enthusiasm positive bend and self-motivation is essential; a confident change- agent + Strong oral and written presentation skills are required **Preferred… more
- General Dynamics Information Technology (Arnold, MO)
- …infrastructure, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting ... system administration. + Experience with various collaboration tools Microsoft Teams, Call Manager 12.5 or higher, with expert-level proficiency in utilizing Bulk… more