- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Breakthru Beverage Group (Kansas City, MO)
- …experienced Help Desk Associates on more complex desktop and infrastructure issues. Serves as subject matter expert on software or infrastructure area by ... thoroughly understanding subject area. + Creates and updates the process(es), trains...including holidays. Other duties, as assigned by the jobholder's supervisor , may also be required. **Minimum Qualifications:** + 3+… more