- PNC Financial Services Group, Inc. (Kansas City, MO)
- …for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction ... building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices...with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care ; adoption,… more
- Continental Disc Corporation (Liberty, MO)
- …food and beverage, municipal, and other markets globally. Under moderate supervision, a Customer Care Agent accurately processes orders to ensure proper ... Enter and track orders through the system. + Finalize customer acknowledgements and send to customers. + Within existing...+ 6 months experience in both data entry and customer service. TECHNICAL / FUNCTION SPECIFIC: + Accurate alpha-numeric… more
- Mass Markets (MO)
- …ourselves as a trusted partner in the industry. This position supports customer service, technical support, and customer sales interactions. This role ... new products and services, and ensure best in class customer experience. In addition to being the best in...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Cayuse Holdings (Jefferson City, MO)
- …Remote **Pay Rate:** $23-$27 per hour **The Work** The Senior Service Desk Agent provides customer service solutions within service level agreements using ... Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of… more
- Humana (Jefferson City, MO)
- …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...connect meaningfully with customers to build emotional engagement and customer advocacy + Simplify complexity and integrate internal efforts… more
- Veterans Affairs, Veterans Health Administration (Kansas City, MO)
- …assigned to the VA Medical Center and has an active inpatient implant care coordination and outpatient treatment program and inventory. Responsibilities THIS IS NOT ... program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position all applicants must… more
- PrimeFlight Aviation Services (Kansas City, MO)
- …us for a rewarding career in the aviation industry! **BECOME A FREIGHT AGENT AT PRIMEFLIGHT!** Our Freight Agents handle cargo packages in a fast-paced warehouse ... environment, ensuring proper care and handling. The primary responsibility of this position...is to accurately scan and label items, physically process customer packages, and ensure they are correctly tracked in… more
- Cayuse Holdings (Jefferson City, MO)
- …**Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help Desk Agent provides customer service solutions within service level agreements using ... and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer … more
- Mass Markets (MO)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it ... comes to customer satisfaction, you will need to be a confident,...the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital… more
- Mass Markets (MO)
- …a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience, providing exceptional ... solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer … more
- Mass Markets (MO)
- …trusted partner in the industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you will be responsible for ... insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer inquiries… more
- Veterans Affairs, Veterans Health Administration (MO)
- Summary This position serves as a Purchasing Agent for the Logistics Service within the VA Health Care System performing work to acquire supplies, services, and ... prices, discounts, units of measurement, deliveries, stocks, and shipments. The Purchasing Agent maintains responsibility for work leading to the purchase of a wide… more
- Cardinal Health (Jefferson City, MO)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... assistance; spouse education and career information; adoption information; child care ; Exceptional Family Member Programs (EFMPs); deployment support; disability… more
- Teleperformance USA (MO)
- **Category :** ** Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Travelers Insurance Company (Jefferson City, MO)
- …Range** $36,300.00 - $60,000.00 **Target Openings** 1 **What Is the Opportunity?** Our Customer Care Advisor trainees will work in a dynamic service center ... **Who Are We?** Taking care of our customers, our communities and each... customer . + Learns how to respond to customer / agent requests for quotes or changes to… more
- Dickinson Financial Corporation (Kearney, MO)
- …client care , online banking, and client relations) to address Universal Teller Center customer service issues and escalations. + The agent must be able to ... live chat and other electronic forms of communication. The agent will toggle between video teller and online banking...the web sites, outbound sales, and from the client care center. + Process client support requests and inquiries… more
- Fresenius Medical Center (Cape Girardeau, MO)
- Preceptor Role **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under ... **AND** **RESPONSIBILITIES:** **Patient Related** Education: + Assist other health care members in providing patient specific detailed education regarding adequacy… more
- Mass Markets (MO)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze real-time data… more
- Mass Markets (MO)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
