- PennyMac (St. Louis, MO)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... provide oversight and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of … more
- TEKsystems (St. Louis, MO)
- Description The Mortgage Fulfilment Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, ... and coaching of staff to achieve department goals. The Mortgage Fullfillment Customer Experience Manager...Skills & Qualifications Management experience in a Call Center Environment with proven strong customer … more
- TEKsystems (St. Louis, MO)
- Description The Mortgage Customer Experience Specialist I, supports Consumer Direct Lending. The individual acts as the primary consumer contact to guide a ... Mortgage Fulfillment Division (MFD). Operate in a Call Center environment as a customer success...the below qualifications: * Minimum or 1 year of experience in the mortgage industry * Must… more
- Mass Markets (MO)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... of a globally expanding, industry-leading organization. This position supports customer service for mortgage customers. This role...country to resolve support issues and ensure a best-in-class customer experience . You will need to be… more
- Insight Global (St. Louis, MO)
- …Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Mortgage Processing Experience OR - Bachelors Degree ... Job Description Insight Global is looking for a full-time Customer Service professional for the loan servicing team of...AND - Experience working in Call Center Environment - Excellent communication skills & outgoing… more
- PNC (Clayton, MO)
- …Innovation, Mortgages, Sales **Competencies** Coaching Others, Customer Experience Management., Effective Communications, Matrix Management, Mortgage ... lead distribution and lead management strategies. + Manages activities to align with customer experience expectations. PNC Employees take pride in our reputation… more
- SolomonEdwards (St. Louis, MO)
- …information, visit SolomonEdwards **Position Summary:** We are seeking a Customer Experience Specialist to join a leading mortgage servicing company with a ... are looking for candidates with a passion for superior customer service and experience in call.... Proficiency with computer systems and multi-application use. . Mortgage or financial services experience not required.… more
- PennyMac (St. Louis, MO)
- … experience + 7+ years of Mortgage experience required + Management experience in a Call Center Environment + Ability to work with call monitoring ... journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and... will : + Directly supervise employees in a call center environment providing support to the mortgage… more
- SolomonEdwards (St. Louis, MO)
- …information, visit SolomonEdwards **Position Summary:** We are seeking a Customer Experience Manager to join a leading mortgage and financial services ... national operations. This individual will lead a team of Customer Experience Specialists within the Mortgage...Minimum 5 years of experience in a call center or mortgage leadership role. .… more
- SolomonEdwards (Jefferson City, MO)
- …visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. -… more
- TEKsystems (St. Louis, MO)
- …candidates will have: + At least 1 year of experience in the mortgage industry (preferred). + A strong customer service mindset and professional phone ... people and ready to launch your career in the mortgage industry? We're looking for enthusiastic, customer -focused... customer -focused individuals to join our team as Customer Experience Specialists. In this role, you'll… more
- TEKsystems (St. Louis, MO)
- …MO | Schedule: M-F, 8:30 AM-5:30 PM (flexible) | Type: Contract-to-Hire Join a leading mortgage company as a Customer Experience Specialist I! In this ... the loan process, delivering exceptional service in a fast-paced call center environment. What You'll Do: + Handle inbound/outbound...Looking For: + 1+ year mortgage industry experience preferred. + Strong communication and customer … more
- TEKsystems (St. Louis, MO)
- …Overview: The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer ... Fulfillment Division (MFD). Responsibilities: * Operate in a Call Center environment as a customer success...from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan… more
- PennyMac (St. Louis, MO)
- …of 24 months of mortgage processing experience preferably with direct customer contact in a call center environment is required + Bilingual Spanish is ... the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, operating in a call center… more
- Carrington (Jefferson City, MO)
- …staff of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center. Responsible for the overall employee performance of ... out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising...you'll need:** + **High school diploma or equivalent work experience .** + **Five (5+) plus years' experience … more
- Carrington (Jefferson City, MO)
- …inquiries received that are non-specific and/or unrelated to the servicing of a customer 's mortgage . Perform all duties in accordance with all company guidelines ... are non-specific and/or unrelated to the servicing of a customer 's mortgage . + Perform factual analyses of...not required + Minimum of two (2) years related mortgage banking, and/or financial industry experience required.… more
- Carrington (Jefferson City, MO)
- …home!** The Bankruptcy Team Lead will be responsible for monitoring residential mortgage loans in the Bankruptcy process to minimize potential losses and preserve ... processes * Handles escalated calls from either the borrowers and attorney that call for inquiries to the Bankruptcy Department * Work with management on several… more
- Insight Global (St. Louis, MO)
- …mortgage industry clients. In this role, you will lead a team of 7-8 Customer Experience Specialists within the Mortgage Fulfillment Division to deliver ... Skills and Requirements 3+ years' experience in a call center environment, preferable mortgage or financial industry General… more
- Anywhere Real Estate (Kansas City, MO)
- …company internal systems Your background includes: + 1 to 3 years of sales experience (preferable from a call center environment) + Personal Lines Insurance ... promoting from within! If you possess: + Inside sales experience (big plus) + A strong work ethic +...Executive, you will: + Interact with prospects to understand customer needs and requirements to generate and present quotes… more
- PNC (Hazelwood, MO)
- … base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer 's ... loyalty and grows customer share of wallet through a differentiated customer experience . Performs lobby engagement activities to connect with customers and… more