- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... skills, and competencies.) About This Job This Commerce Bank Fraud Team is an integral part of our ongoing...the team for you! Essential Functions + Receive incoming customer calls with questions about account debit cards, credit… more
- UMB Bank (Jefferson City, MO)
- …process/workflow including data management, card transactions, core banking deposits and customer processing, loan processing, payments, and fraud management. ... which will include multiple initiatives as assigned by IT leadership. **This role is hybrid (Tue through Thu on-site) for candidates in the Kansas City area and open… more
- UMB Bank (Kansas City, MO)
- …other multiple initiatives as assigned by Corporate Risk leadership. **This role is hybrid working Tuesday to Thursday on-site in our downtown Kansas City, MO ... Privacy, Information Technology, Threat Intelligence, Corporate Security, Insider Threat, and Fraud teams to align and manage Information Security Incident strategy… more
- Lincoln Financial Group (Jefferson City, MO)
- …meetings to share knowledge and improve processes. + Communicate effectively and provides customer service to internal customers, recognizes what needs to be ... a Glance** We' re excited to bring on a Service Rep, for IT Service Desk Support!...done to meet customer needs and demonstrates flexibility and responsiveness to meet… more
- Enterprise Mobility (St. Louis, MO)
- …Experience with PeopleSoft Competency Based: + Strong attention to detail + Strong customer service skills + Ability to maintain confidential information + ... having a high attention to detail to detect errors/potential fraud and accuracy in updates for PeopleSoft and Coupa....at the Corporate Headquarters in Clayton, MO with a hybrid schedule available. The Reporting Coordinator reports to an… more
- GEHA (Lee's Summit, MO)
- …care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. The Senior Internal ... * compliance with company policies and procedures, and * fraud investigations. Assists with the execution of a risk-based...the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for… more
- Lincoln Financial Group (Jefferson City, MO)
- …: High School Diploma or GED + 0-1+ years of administrative support, customer service and/or data entry that directly with the specific responsibilities for ... **Alternate Locations:** Work from Home **Work Arrangement:** Hybrid /Flexible : Work at home and use the...and initiating claims or leaves to provide a positive customer experience during their specific challenge. As a member… more
- Lincoln Financial Group (Jefferson City, MO)
- **Alternate Locations:** Work from Home; US All Regions **Work Arrangement:** Hybrid /Flexible : Work at home and use the office as appropriate for in-person ... and rush requests, demonstrating flexibility and responsiveness to meet customer needs. + You will act as a point...suspense research. + You will proactively seek opportunities for service and process improvements and assist in researching and… more
- Lincoln Financial Group (Jefferson City, MO)
- …Northeast; US Southeast; US Southwest; US West; Work from Home **Work Arrangement:** Hybrid /Flexible : Work at home and use the office as appropriate for in-person ... the product lifecycle to ensure group products/services are market competitive and meet customer needs. **What you'll be doing** + Maintains knowledge on current and… more
- US Bank (St. Louis, MO)
- …+ Strong verbal, written, and interpersonal communication skills + Proven customer service /relations skills including the ability to deal effectively, ... supply orders, handle the revision of signature cards, process fraud claims, and onboard new relationships to the bank,...areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes… more
- Lincoln Financial Group (Jefferson City, MO)
- …have substantial impact on the success of claims handling, enhance the customer experience and successfully meet the annual business operating priorities. + Monitors ... opportunities, and implements industry leading, best practices to enhance the customer experience and improve claim management effectiveness. + Monitors and… more
- Lincoln Financial Group (Jefferson City, MO)
- …initiatives within assigned area(s) of responsibility. + Provide superior customer service to internal and/or external stakeholders, recognizing ... diploma or GED + 1-2 years of experience in customer service + Strong written and verbal...well-being; offering a remote work environment and flexible work hybrid situations + Effective productivity/technology tools and training **Pay… more
- Lincoln Financial Group (Jefferson City, MO)
- …financial calculations consistent with company and state guidelines. + Providing exceptional customer service and proactively recognizing customer needs and ... + 1-2 years of experience in claims, leaves, or customer service + Strong written and verbal...well-being; offering a remote work environment and flexible work hybrid situations + Effective productivity/technology tools and training **Pay… more
- Lincoln Financial Group (Jefferson City, MO)
- …where applicable, consistent with company and state guidelines. + Providing exceptional customer service and proactively recognizing customer and claimant ... School or GED + 1-2 years of experience in customer service , leaves, or short-term disability +...well-being; offering a remote work environment and flexible work hybrid situations + Effective productivity/technology tools and training **Pay… more
- Lincoln Financial Group (Jefferson City, MO)
- …qualifying leaves, and requesting medical certifications as needed. * Providing exceptional customer service and proactively recognizing customer and ... or GED * 1-2 years of experience leaves or customer service * Strong written and verbal...well-being; offering a remote work environment and flexible work hybrid situations + Effective productivity/technology tools and training **Pay… more
- Lincoln Financial Group (Jefferson City, MO)
- …2+ years of experience leading EDI teams + 5+ Years of experience in customer service environment directly aligned to the specific responsibilities of this role ... be responsible for managing and creating an environment that supports the customer -centric strategy, vision, and priorities of the organization. If this sounds like… more
- Lincoln Financial Group (Jefferson City, MO)
- …environment minimizing disruptions and ensuring timely remediation * Monitoring Managed Service Provider (MSP) activity and providing direction as necessary to ... closely aligns with the specific responsibilities of system maintenance, projects, and customer support * 1+ Years: Review and analyze multiple complex data sources… more