- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- Robert Half Technology (St. Charles, MO)
- Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Saint Charles, Missouri. This position involves ... providing Tier 2 technical support to resolve complex issues and...encourage you to apply. Responsibilities: * Address and resolve Tier 2 technical support issues escalated from Tier… more
- Lincoln Financial (Jefferson City, MO)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- Children's Mercy Kansas City (Kansas City, MO)
- …any technical field preferred and 3-5 years experience in Supervision, Management, Service Desk , Help Desk , Call Center, Customer Service, Customer Support, ... and service quality, while providing technical guidance and supporting Tier 1 escalations. Collaborates with leadership to improve operational...7 or more years experience in Supervision, Management, Service Desk , Help Desk , Call Center,… more
- TEKsystems (Kansas City, MO)
- …service Skills Network Support, Customer Relations, Sharepoint, Windows, Active directory, Troubleshooting, Help desk support, Office 365 Pay and Benefits The ... City MO Description Work within a team of providing Tier 1 and Tier 2 staff in...calls as needed). * Coordinate with the Incident Management Analyst (s) and Operations Manager on incidents and Continued… more