- CoxHealth (Lake Spring, MO)
- …of IT systems, software, and hardware.* Identifies and implements improvements in service desk processes to enhance efficiency and effectiveness.* Assist junior ... guidance, and helping with their professional development.* Participates in strategic initiatives related to service desk management.Licensure/Certification/Registration:▪… more
- Epsilon, Inc (Kansas City, MO)
- ** Service Delivery Modernization Business Analyst III** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN ... a continuous integration, deployment, and code-based organization. **An average day:** As Service Delivery Modernization Business Analyst III, you will be… more
- CAI (Jefferson City, MO)
- Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6397 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- BUNZL (St. Louis, MO)
- **Description** The Applications Support Service Desk Analyst will provide level 1 support for the Core Business Applications (order processing and ... , Warehousing & Logistics, and Accounting) to Bunzl's end users. The Applications Support Service Desk Analyst is a critical role in IT Operations. This role… more
- GovCIO (Jefferson City, MO)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and...Help Desk Analyst supports the IAM Operations and Maintenance team by... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Children's Mercy Kansas City (Kansas City, MO)
- …identifies updates needed to current knowledge articles and requests knowledge needs for the Service Desk . + Completes assigned training to stay up to date and ... of children beyond the walls of our hospital. Overview Service Operations Analyst is responsible for day-to-day...in technical focus preferred and 1-2 years experience in Service Desk , Help Desk , Call… more
- Dickinson Financial Corporation (Kansas City, MO)
- …in Continual Service Improvement to increase the effectiveness and efficiency of Service Desk services and processes. + Occasional travel to local branches. ... **Summary** The Endpoint Services Analyst II is a key member of the...end-user support. **Responsibilities** + Answer inquiries via company's internal Service Management software, phone calls and walk-ins concerning IT… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Evolent (Jefferson City, MO)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Mastercard (O'Fallon, MO)
- …and governments realize their greatest potential._ **Title and Summary** Customer Technical Services Analyst I Entry level role part of a Global Support team within ... but not limited to the following: * Provide customer service to our customers and business partners and manage...Provide assistance in triaging support inquires to Global Support Desk o Execute and review Advanced SQL/API language/Code to… more
- ENFRA (St. Louis, MO)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth not just for our business, but for ... continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- Insight Global (Chesterfield, MO)
- …NOC experience - Experience supporting a windows environment - Background as a Help Desk Analyst or Windows Admin - Experience and ability to work independently ... alerts like CPU, available memory, drive space, network bandwidth, and service status monitoring. Main responsibilities for these alerts include resolving drive… more
