- Concentrix (Jefferson City, MO)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CAI (Jefferson City, MO)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Children's Mercy Kansas City (Kansas City, MO)
- …and 1-2 years' experience in Service Desk, Help Desk, Call Center, Customer Service , Customer Support , Technical Support , NOC, or customer ... training plans, knowledge base articles and organizational documentation. Provides Customer Service to CM staff on IT...the first point of contact for internal users seeking technical assistance and provides troubleshooting support on… more
- Boehringer Ingelheim (St. Joseph, MO)
- **Description** Serves as a veterinary technical resource for product support , compassionate customer service , and veterinary guidance in disease ... or experience with BIAH products. Responsible for determination of appropriate product and customer support in accordance with BIAH SOPs and Guidelines. Must… more
- Mass Markets (MO)
- …your team and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or ... others. In this role, you will provide full life-cycle customer service and a ssist customers in...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Mass Markets (MO)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Children's Mercy Kansas City (Kansas City, MO)
- …are necessities. or + High School diploma, or equivalent, and 10+ years of experience in customer service , technical support , or other similar roles may ... guidance and expertise to team members around Tier 2 technical support for a comprehensive set of...If you share our values and our enthusiasm for service , you will find a home at CM. In… more
- ManpowerGroup (St. Louis, MO)
- …skills for troubleshooting and analysis. **What's Needed?** + Experience in technical support , helpdesk, or ATM servicing. + Strong customer service ... supporting critical operational functions. The ideal candidate will have excellent customer service skills, strong analytical abilities, and effective… more
- Amazon (Liberty, MO)
- …* Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, ... professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who...support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology… more
- Confluent (Jefferson City, MO)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Jefferson City, MO)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Mass Markets (MO)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data...resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service… more
- Cisco (Clayton, MO)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to ... aligned outcomes. You will engage with both executives and technical partners within the customer . Who You'll...With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer… more
- EDB (Jefferson City, MO)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Cornerstone onDemand (Kansas City, MO)
- …LMS, HRIS, LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... The Advanced Technical Support Specialist is responsible for...The Advanced Technical Support Specialist is responsible for providing world-class ...**In this role you will ** + Respond to customer cases in line with service level… more
- Teleperformance USA (MO)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to… more
- Mass Markets (MO)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
- Kyndryl (Jefferson City, MO)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Jefferson City, MO)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Fujifilm (Jefferson City, MO)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more