- Red River (Jefferson City, MO)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Highmark Health (Jefferson City, MO)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Jefferson City, MO)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Walmart (Jefferson City, MO)
- …by valuing the member's experience in the TBC area and modeling high quality service and products. Develops and influences team members. Understands roadblocks ... members with tire maintenance and repair services. Provides expert member service and recommendations by greeting members, identifying member needs, assisting with… more
- Walmart (Jefferson City, MO)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Jefferson City, MO)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Baylor Scott & White Health (Jefferson City, MO)
- …tree, routing calls, fielding inquiries through chat and phone) a plus. Strong customer service skills. Ability to use and navigate through multiple computer ... **JOB SUMMARY** The Human Resources (HR) Service Center Associate 1 serves as the first...and Key Performance Indicators (KPIs); identifies trends requiring COE policy and procedure review or consideration. Seeks opportunities to… more
- Walmart (Jefferson City, MO)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Humana (Jefferson City, MO)
- …of Individual or Group Medicare. **Required Qualifications** + **2 years of customer service experience** + Demonstrated experience with providing strong ... grievances. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. + Works within...customer service and attention to detail while actively listening. +… more
- Walmart (Jefferson City, MO)
- …members. Work in our meat department and you'll be on the front-lines of customer service -your smile can make the difference between a good shopping experience ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Humana (Jefferson City, MO)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
- Scholastic (Jefferson City, MO)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Cardinal Health (Jefferson City, MO)
- …as required. + Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Sharecare (Jefferson City, MO)
- …in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service . Associate must at all times ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful;… more
- Highmark Health (Jefferson City, MO)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also...multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as… more
- Papa John's International (Jefferson City, MO)
- …of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, ... product meets Papa John's standards and accurately reflects the customer 's order. + Communicates trains and promotes quality...+ Manages sales goals by providing prompt and friendly customer service ; building check averages through team… more
- Bowman (Jefferson City, MO)
- …our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Provide leadership in defining and implementing ... business and business development strategies for a specific program/ service , market sector, division/region, or company-wide, and direct regional and/or national… more
- Humana (Jefferson City, MO)
- …Proficient and/or experience with medical terminology and/or ICD-10 codes + Prior member service or customer service telephone experience desired + ... Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
