- Centene Corporation (Jefferson City, MO)
- …standards. Supports contact center staff with day-to-day oversight and resources for contact center operations . + Oversees daily operations of ... operational improvement within the contact center + Evaluates contact center operations team on performance and provides feedback on improvement… more
- Ryder System (Jefferson City, MO)
- …with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee Services ... Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line… more
- Cardinal Health (Jefferson City, MO)
- …staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members can ... experience for all customers. The Supervisor , Clinical Operations monitors nurse to patient contact quality...+ Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to… more
- Cardinal Health (Jefferson City, MO)
- …and other patient services. + Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ... and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and… more
- Cardinal Health (Jefferson City, MO)
- …and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily support ... therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including… more
- Cardinal Health (Jefferson City, MO)
- …life-changing therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, ... enrollment and other hub services. **_Responsibilities:_** + Collaboratively oversees daily operations for an inbound and outbound patient access support team. +… more
- Cardinal Health (Jefferson City, MO)
- **_What Revenue Cycle Management contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a ... opportunities for improvement on Power BI. + Provide executives, manager, and center support with denial trends and presentations. + Research denied CPT codes… more