- BlackBerry Corporation (Charlotte, NC)
- …of devices to many locations across the United States * Manage escalations effectively, ensuring quick resolution and maintaining customer satisfaction * Ensure ... contract terms, SLA and KPI's are met * Respond to customer requests and issues as the highest priority * Manage RMA Modules and process warranty orders * Prepare data for importing into the CRM * Support Inventory Management -units shipped, installed and… more
- Truist (Charlotte, NC)
- …strategic liaison across functions, helping executives prioritize requests, respond to escalations , and manage time more effectively. + Provide oversight for ... priorities. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Charlotte, NC)
- …2. Lead design and update of all servicing processes ( escalations /inquiries) for promotions advising on organizational alignment of resources, processes, ... reporting. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Charlotte, NC)
- …Execute program deliverables, track status and provide updates, including risk escalations via governance routines. + Actively participate in SOX walkthroughs and/or ... and challenge. **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Charlotte, NC)
- …contributions, teammate contributions, and additional methodologies 4. Resolving escalations and roadblocks prohibiting identified scope; resolving and escalating ... proficiently **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Charlotte, NC)
- …enhancement needs for support monitoring and oversight to identify trends and escalations ; support resolution of recurrent issues to prevent pause in revenue ... needed. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …Board Risk and Audit Committee. + Document, act on, and respond to risk escalations and risk acceptance processes arising out of Functions and the Business. + ... technologies. **EDUCATION AND EXPERIENCE** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more