- Providence (Missoula, MT)
- …The Communication Specialist is at the core of the Answering Service Center and performs services for these multiple hospitals, clinics and physician groups ... office messages are expedited according to the emergent nature of the call . -Coordinate critical communications equipment repair for St. Patrick Hospital providers… more
- Trustmark (Helena, MT)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Helena, MT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- St. Peters Health (Helena, MT)
- …daily cash drawer reconciliation. Post and deposits client billing payments from other departments. + Reports trending call issues to the QA Coordinator. ... + Collect appropriate deposit, deductible and/or co-insurance amounts from patient/guarantor at pre-admit, admit, in house or at discharge. + Complete insured and uninsured patient estimates upon request. + Evaluate guarantor financial status, previous account… more
- CenterWell (Helena, MT)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- CAI (Helena, MT)
- …of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties + ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...service preferred + Experience in a healthcare customer service call center setting + Strong communication skills,… more
- Cognizant (Helena, MT)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Highmark Health (Helena, MT)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- R1 RCM (Missoula, MT)
- **Location: LifePoint Community Medical Center ** **Shift:** **PRN- part time, work as needed. Open availability required for as needed shifts including overnight, ... holiday, and weekend availability. Hours will include a rotating on- call schedule. PRN associates will be cross-trained in multiple departments as needed** R1 is the… more
- Sharecare (Helena, MT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Highmark Health (Helena, MT)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Cardinal Health (Helena, MT)
- …be proficient in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to ... with the highest degree of courtesy & professionalism, with the goal of one- call resolution & patient retention. + Maintains a working knowledge of all company… more
- CVS Health (Helena, MT)
- …an 8hr shift. + If you move out of your time zone, you will need to work the call center schedule that you were hired in. + All moves need a 30-day notice. Our ... goal is to provide compassionate, innovative, and proactive customer service to our Medicare members. We will use our skills and expertise to motivate positive change and collaboration, whenever possible. We are the knowledgeable, trusted, advocates for our… more
- Lithia & Driveway (Missoula, MT)
- …enjoy their time both at work and at home. For IMMEDIATE CONSIDERTATION - Please call Justin Dillavou at ###. What will I be doing? + Help customers select the ... + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent,… more
- Lithia & Driveway (Billings, MT)
- …furniture sales, and door to door sales reps! For IMMEDIATE CONSIDERTATION - Please call Kristian Erskine or Mark Rumph at ### or ###. + Tremendous earning potential ... + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent,… more
- Logan Health (Kalispell, MT)
- Logan Health's Newman Center is looking for a PRN Crisis Interventionist to join thier team! Are you ready to step in and provide assistance and resources for people ... assistance per department protocol. + Performs utilization review and/or caring contacts, call backs, and discharge activity. + The above essential functions are … more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Missoula, MT)
- …manager and other parties per the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis + Review and comply with the ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Missoula, MT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... federal and state laws.** + Monday - Friday schedule, no nights/weekends/holidays/on call + Rewarding development of direct patient care staff + Structured… more