- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service ... technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge and experience; +… more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- General Dynamics Information Technology (Fairfax, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Customer Service Specialist II ** Seize your opportunity to make a personal impact ... as a Customer Service Specialist II supporting ERISA Filing Acceptance System...Experience: 1+ years of related experience (call center or helpdesk ) + Security Clearance Level: Ability to attain Minimum… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience...Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - We've been… more
- IntelliDyne (Vienna, VA)
- …Coordinates with Project Management, Security, and Asset Management, Customer Service, and Helpdesk teams as necessary for problem support and project management. + ... or comparable experience. + Information Assurance/DoD 85708570 Compliance IAT Level II or higher (Security+, SSCP, or CCNA-Security active certification required) +… more