• Helpdesk Specialist II

    Baltimore City Community College (Baltimore, MD)
    Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service ... technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge and experience; +… more
    Baltimore City Community College (10/29/24)
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  • IT Specialist I/ Helpdesk

    Baltimore City Community College (Baltimore, MD)
    …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
    Baltimore City Community College (10/29/24)
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  • Helpdesk Specialist (Part time)

    Koniag Government Services (Arlington, VA)
    …Data Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support ... printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem resolution and… more
    Koniag Government Services (08/27/24)
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  • Senior Contract Specialist III

    Design To Delivery Inc (Washington, DC)
    …and Fixed-Price-Award-Fee to Time & Materials. The contract specialist monitors Contractor's performance, approval of progress payments, reviewing ... and Contractor data. In determining a negotiation position, the contract specialist must reconcile differences between the reports of different technical… more
    Design To Delivery Inc (09/04/24)
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  • Help Desk Specialist - Senior

    CACI International (Washington, DC)
    Help Desk Specialist - Senior Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Help Desk Specialist , Senior, based in the Washington DC metro area....excel in the role if:** + You have previous helpdesk experience supporting a Government agency in a fast-paced… more
    CACI International (10/04/24)
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  • Tier I - Help Desk Specialist Mid

    Stratus Solutions (Washington, DC)
    …reduce future problems. You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment. You have ... by email, phone call, and in-person. Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately. What we are expecting from you (ie… more
    Stratus Solutions (09/12/24)
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  • Tier I - Help Desk Specialist - Senior

    Stratus Solutions (Washington, DC)
    …6:00am - 2:30pm You will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced work environment You have previous ... by email, phone call, and in person Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately What we are expecting from you (ie the… more
    Stratus Solutions (08/31/24)
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  • Service Center Front Line Technician (Business)

    CACI International (Chantilly, VA)
    …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience...Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - We've been… more
    CACI International (10/31/24)
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