- C&S Wholesale Grocers, Inc. (Monroe, WI)
- **Position Overview** The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department ... the store. **Job Description** **Description** + Cultivates and maintains customer service at the front-end, attention to...purposes + Perform tasks as assigned by the Store Manager or Assistant Store Manager + Travel… more
- SpartanNash (Madison, WI)
- …front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work ... we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain...May be assigned tasks in other departments based on customer experience need + May be assigned tasks in… more
- Wolters Kluwer (Madison, WI)
- …support (eg, download issues); escalating customer complaints to a senior customer service representative or manager ; providing detailed background ... The Customer Service Representative for Wolters Kluwer Health (WKH) UpToDate Inc. is responsible for providing exceptional customer service to fulfill … more
- CVS Health (Madison, WI)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Walgreens (Madison, WI)
- …solutions that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... a positive customer experience. Models and shares customer service best practices. + Monitors ...feedback, creating awareness to the business, and improving service metrics. **Operations** + Shadows Store Manager ,… more
- ArcBest (Madison, WI)
- …Account Manager or a team of Account Managers and the District Sales Manager to optimize customer service by effectively managing sales activity and ... Transportation industry and related sales experience, preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. Computer Skills:… more
- Whole Foods Market (Madison, WI)
- …duties required in the department. Job Responsibilities: + Models and delivers outstanding customer service . + Sets and achieves the highest standards of retail ... positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times....expense and labor targets. + Follows through on all customer questions and requests; resolves concerns as needed. +… more
- Trellix (Madison, WI)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a strategic, ... success, product, GTM, and services teams to scale service packages for the customer success portfolio....global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management,… more
- Wolters Kluwer (Madison, WI)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... The ** Customer Success Manager , Lippincott Solutions** is...onboarding of new customers by coordinating set up between customer service and customer to… more
- Iron Mountain (Madison, WI)
- …culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the Iron ... decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (new sales opportunities, service level expectations, training of… more
- Trustmark (Madison, WI)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... services. The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts.… more
- Ford Motor Company (Madison, WI)
- …vehicles, data centers, micro services, and cloud computing. **What you'll do ** Customer Experience (CX) - Field Zone Managers play an important role in Ford's ... progressive vehicle and mobility services company delivering a trusted customer experience. Candidates should have a passion for the...continuous improvement. **In this position ** As a Zone Manager , you will join a team that provides insights,… more
- Cleo (Madison, WI)
- …both internally and externally + Keep accurate records, including documented customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** at Cleo (US)...** Customer Success Manager ** at Cleo (US) Remote Cleo is a...years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of… more
- Oshkosh Corporation (Madison, WI)
- …utility vehicles and accessories-can be found all over the world.** As District Service Manager - Agriculture for the Midwest you will be responsible ... for maintaining customer satisfaction and maximum service on all...of JLG Agriculture products. + Coordinate schedule changes with manager and company departments. + Establish and provide training… more
- SunPower (Madison, WI)
- …is powered? Then this is for you! **Summary of Role:** As the Regional Field Service Manager , you will play a critical role in overseeing and optimizing the ... best practices related to schedule optimization, troubleshooting procedures, and customer service standards + Collaborate with cross-functional teams,… more
- Hy-Vee Food Stores (Oregon, WI)
- …to supporting our customers and each other. Job Description: Job Title: Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, ... efficient and friendly customer service , and ensures that customer...Relations: Accountable and Reports to: District Store Director; Store Manager ; Assistant Managers of HWH, Perishables, Store Operations and… more
- Ford Motor Company (Madison, WI)
- …data, track performance, and make data-driven decisions to drive sales growth. + ** Customer Service :** Providing excellent customer service , ... **In this position ** The Ford Pro Fleet Sales Manager is our key to success for delivering parts...order and service loyalty growth + Mobile service growth + Program enrollments/ customer progress… more
- Hy-Vee Food Stores (Madison, WI)
- …our customers and each other. Job Description: Job Title: Aisles Online Service Manager Department: Aisles Online FLSA: Non-Exempt General Function: Assists ... and fun through flexibility and teamwork. + Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all … more
- Cintas (Madison, WI)
- **Requisition Number:** 169240 **Job Description** Cintas is seeking a Service Manager to directly manage our customer facing Service team. ... Preferred + Management experience + Experience in industrial sales or customer service + Availability to start within two weeks after offer made/accepted… more
- Sunrun (Madison, WI)
- …high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, service ... metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements. Also responsible for planning,… more