- WSP USA (New York, NY)
- …qualification as standard. 5-10 years of experience working in an ITIL aligned operational role ( Major Incident Management , Problem Management or ... MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About Us** WSP is a global leader in engineering and professional services. We pride… more
- City National Bank (Jersey City, NJ)
- …the enterprise to maintain and execute City National Banks Incident Management process. This includes commanding major incidents, escalating to appropriate ... INCIDENT MGMT** **WHAT IS THE OPPORTUNITY?** The Incident Management Lead is a People Manager...you will do** + Prioritizes and Commands high priority major incident calls including communication with Executives… more
- City of New York (New York, NY)
- …mainframe and other application access requests, and provide production support including Incident Management , Service Management , Support Web Application ... related tasks. You will be tasked with working as incident manager during major outage and monitor...Expedite reported issues affecting end-users with team members and management . - Keep end-user abreast of current incident… more
- ConEdison (New York, NY)
- …and + Solid understanding of industry standard policy, processes and procedures covering incident , problem and change management . Required and + Ability ... Sr System Analyst - IT Identity and Access Management Job Info 112545 Posting Expiration Date:Jun 20,...threats and vulnerabilities and provide support as necessary to incident response team. + Must be available 24/7, on… more
- City of New York (New York, NY)
- …practices with IT Service Management (ITSM) processes to ensure efficient incident , change, and problem management . - Collaborate with development, ... growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating… more
- MUFG (Jersey City, NJ)
- …or lack of documentation prior to implementation of the change + Coordinate with incident management , problem management , release management , ... communicator to work across all technical areas that use Change Management process. ** Major Responsibilities** + Organize and chair Change Advisory Board (CAB) +… more
- Wells Fargo (Summit, NJ)
- …monitoring, and alerting on the Service Level Objective ("SLO") threshold. + Identify the major incident patterns that are either P1/P2 or P3 customer impacting ... Machine Learning and Automation Skillset to analyze the data ( Incident , Change, Problem ) to identify automation opportunities....of failure and address the issue to avoid a major incident . + Design self- healing resiliency… more
- L'Oreal USA (Berkeley Heights, NJ)
- …to run teams using a standard Build to Run process + Perform proactive problem management to minimize failures + Focus on Knowledge Management ... + Exceptional customer-facing skills + In-depth knowledge of escalation procedures, incident management , and other disciplines related to service delivery… more
- MUFG (Jersey City, NJ)
- …to ensure optimal performance and reliability. This role involves supporting a major worldwide financial company, primarily focusing on the United States, Canada, ... and multiple Latin American countries. ** Major Responsibilities:** + Monitor network and other critical infrastructure...weekly and monthly NOC reports. + Host and manage incident resolution conference calls 24/7. + Scripting to automate… more
- TD Bank (New York, NY)
- …+ May be accountable for managing ancillary operational risk areas (eg BCM/ incident management , outsourcing/vendor management , fraud aggregation and ... provide you more specific details for this role. **Line of Business:** Risk Management **Job Description:** The Office of the Chief Risk Officer (OCRO) Regulatory… more
- Universal Technical Resource Services, Inc. (Dover, NJ)
- …team members. As a company, we provide a wide range of leading-edge engineering, management , and digital services to the public and private sectors. We are looking ... Provide Reliability Availability and Maintainability (RAM) expertise to review Test Incident Reports (TIR) and provide scoring recommendations along with sufficient… more
- Sunrise Senior Living (Staten Island, NY)
- …requirements. + Provides leadership and promotion of the Sunrise Safety and Risk Management policies. + Reviews all incident reports and ensures corrective ... ability to facilitate small group presentations. + Proficient in organizational and time management skills. + Demonstrates good judgment and problem solving and… more
- Bank of America (Jersey City, NJ)
- …security issues, etc. + Perform deep dives into systemic and latent reliability issues, Incident management , problem management + Identifying, analyzing, ... institutions. The team also focuses on digital banking, payments, infrastructure, data management and technology that enhances cyber security, and risk and capital … more
- Bank of America (Jersey City, NJ)
- …security issues, etc. + Perform deep dives into systemic and latent reliability issues, Incident management , problem management + Identifying, analyzing, ... institutions. The team also focuses on digital banking, payments, infrastructure, data management and technology that enhances cyber security, and risk and capital … more
- MUFG (Jersey City, NJ)
- …issues, performance issues, upstream data, job failures, Incident tickets, problem tickets, and Change Management tickets. + Experience supporting business ... evolve the maturity of our platforms while improving the processes. ** Major Responsibilities** : + Build, configure, administer and troubleshoot Axiom application… more
- PSEG (Newark, NJ)
- …and IT professionals when the appropriate course of action is unclear, or a major problem is suspected. *They are responsible for operating and maintaining ... typically maintain a high level of direct client interaction. *Works closely with management , clients, other systems technical staff and vendors in problem … more
- Munich Airport NJ LLC (Newark, NJ)
- …Register + Training Plan across aviation security eco-system + Quality Assurance / Incident / Change Management Plans + Performance measures & monitoring tools ... in problem solving and decision making + Excellent project management , written and interpersonal communication skills (written and oral), including strategic… more
- ConEdison (New York, NY)
- …and + Good understanding of industry standard policy, processes and procedures covering incident , problem and change management is preferred Preferred + ... Jobs Sr System Analyst - IT Identity and Access Management (https://careers.coned.com/jobs/14420619-sr-system-analyst) Systems Manager, IT BSD CGI Product Dev Senior… more
- MUFG (New York, NY)
- …the systems, and enhance the quality of deliverables. * Continuous engagement in Problem Management to ensure recurrences are correctly tracked and resolution is ... to facilitate resolution Preventing or mitigating service impact by managing Major Incident Handling, facilitating service recovery; gathering required support… more
- MTA (New York, NY)
- …in the field. Security Certifications are preferred. Significant experience in project management for major construction projects with highly complex systems ... This position fosters security , audit , and intrusion management practices to improve capital projects ' safety and...conditions. Able to immediately visit job sites for any incident (injury, accident, near miss) to review and perform… more